I recently signed up for a Twitter account, to add to my ever growing list of email, chat, and social networking groups—maybe just to give myself a new user name to forget. I wasn’t really familiar with Twitter and was surprised to learn that its sole function is to provide status updates. This got me thinking about our ever growing need as a society to share, broadcast, and receive information about ourselves. From Google alerts to Facebook and MySpace status updates I receive untold daily emails that are for the most part irrelevant.
But, I subject myself to this ever-growing, streaming feed of information in the hopes that I won’t miss anything and that at some point I might learn something useful. At SoftLayer we have streamlined this process through our industry leading customer portal, where monthly, daily, and even real-time reports are filed, sorted and posted to customers' login accounts. Our portal provides a single interface to manage and monitor customers’ servers and IT infrastructure. If only my life were as simple as having a single, manageable interface, maybe I wouldn’t have already forgotten the password I set up 20 minutes ago.