Everyone is so Helpful Around Here!

March 10, 2008

Here at SoftLayer, all the developers stay on Jabber all day so we’re all accessible. As you know, we’ve recently been doing a major piece of software development: the new API. During development, we all were trying to get things finished as well as continue our day to day operations.

No fewer than 4 times during the last 3 weeks I have had the following conversation with a fellow developer.

Me: Hey, I need you to do something on this API class you wrote.
Other developer: Ok, no problem.
Me: Wait, you didn’t write this, did you?
Other developer: No, I didn’t.

Each time, when faced with a request to understand and modify something that they didn’t write, in addition to their already overwhelming workload, my fellow developers were more than happy to accept the new task.

It just goes to show what kind of environment we all work in here. Everyone is always willing to help, and it’s this attitude that allowed us to develop the API so quickly with such robust features. Each developer was willing to help the others, and that resulted in a tightly integrated product that we’re all very proud of.

The same sort of attitude pervades all of SoftLayer. I have had help on tasks from Networking, Accounting, and Sales since I got here, and each time everyone is more than happy to help out. The end result is, of course, that the customer gets their problems solved faster, and gets higher quality services out it the deal.

But really, fellow developers, if you’re reading this also, it’s acceptable to say “I didn’t write that” when I ask you to change it. I won’t be offended. Half the problem is that we have 5 developers with names starting with J, I just clicked the wrong guy!

-Daniel