SoftLayer UniversityPosted by David Ellis in Culture, SoftLayer
WOW…Am I the only one that has noticed the sky-rocketing cost of formal education these days? Or, what about the exorbitant amounts charged for Internet educational programs? (Hello, RH! *I am a student in an online RH course…yes, I paid a ton!)
I truly enjoy learning. I must always have something that I am actively involved in learning. And, I am always looking for something new to learn. Hmmm….maybe that’s why I am in IT…
We all know there is always something more to learn in the world of IT. As a CSA, I can learn more in a day from investigating, researching, and resolving customer issues than most university students learn about a specific subject in an entire semester. I know because I was a university student at one time. The range of issues that we CSA’s face on a daily basis is truly amazing. It makes sense when you look at the vast array of businesses/business models, and therefore applications for their servers, that our customers enjoy. I believe there is another blog in here somewhere in which one of my colleagues outlines some of the hats that we as CSA’s wear on a daily basis. All this is to say that, in the relatively short time that SoftLayer has been around, there has been a massive amount of information that has been learned, communicated, AND SAVED FOR YOUR EDUCATIONAL BENEFIT AND PLEASURE!!!
That’s right! For an unlimited time (as long as you are a SoftLayer customer), you too can benefit from the wealth of information that numerous techs have struggled with, fought for, and, at times, felt like dying for! Volumes of knowledge have been painstakingly documented as a resource for our very own SoftLayer technicians, AND, this same information has been made available to our customers! This amazing resource is available for the bargain basement price of $0.00. Think of all the money you could spend at a university taking classes at inconvenient times of the day. Think of the mounds of cash you could spend for an online course or weekend crash course just to teach you the much needed information found very conveniently in SoftLayer’s very own “KnowledgeLayer”!
You might say, “What if I need a tutor?” Think of the cash you could spend on a personal tutor. No need to spend cash on a tutor when you are a customer of SoftLayer! The SoftLayer forums are filled with tutors ready, willing, and excited to answer your questions, share in your accomplishments, and bask in the glow of your success! There are industry “experts” in there to help advise you when you need to make a decision regarding the next step for your growing business. Did I mention the SoftLayer “tutorials”, which can be found in the SoftLayer portal under the Support tab? Yes, we have our very own customized video tutorials in the portal! SoftLayer is almost a “one-stop-shop” for all your server-related educational needs.
But, wait, there is more! If, after learning from the KnowledgeLayer and being tutored in the forums, you still feel that you need more personalized attention in order to truly understand an issue that you are studying, you can always open a ticket with Support, and a CSA will personally work with you to teach you everything that you need to know regarding that specific issue!
So, in summary, when purchasing a server with SoftLayer, you have not only made an investment in the success of your business by choosing the industries’ best on-demand datacenter provider, you have also enrolled in SoftLayer University!
What courses of study would you like to pursue?