Does Everything I Need it to Do!

June 30, 2010

So for those of you who have been following SoftLayer’s recent push into the mobile application space, you might be aware that we recently released a native application for devices running Google’s Android operating system. As the principal software engineer of the application, one of the exciting parts of my job post launch is monitoring the number of times the application gets downloaded, the ratings it gets in the market place, and of course, reading the user submitted comments.

This morning when I came into work and pulled up Google’s Android Developer Console, I saw that we had just passed 100 downloads of the application. Not too shabby considering the formal press release has not yet been made so those 100 lucky Android owners who found the application heard about it via word of mouth, following SoftLayer on Facebook, or reading our forums.

As the developer of the application even more thrilling than seeing the number of downloads, was for me to see that two users had rated the application—five out of five stars. And one of those users even left a comment. Does everything I need it to do. That’s what the post said. Then I scrolled down to see which of our customers was so pleased with the initial feature set of the app.

What I found caused me to burst out laughing (and get a few strange looks from the guy who sits in the cube across from mine). The comment, does everything I need it to do, was left by my eleven year old son. True, he does have an Android phone, and apparently it’s also true that he downloaded the app. What he doesn’t have is an account with SoftLayer, so the only thing the app can do for him is show him a title screen and direct him to the SoftLayer corporate website for help. Apparently that’s everything he needs it to do!

At any rate, while I am tickled to see my son being so supportive, I’d love to hear comments from users who need the application for something other than to show their friends at band camp their dad has written a program that can be installed on a phone. While I’m admittedly biased, I think the app is pretty cool. Browsing tickets on the phone works particularly well and checking bandwidth and rebooting servers on the go is pretty darn handy.

Alright, its back to work for me. I’m looking forward to hearing from all you Android owners out there though. Download the app. Tell us what you think. And most of all, let us know what you’d like to see in future releases. At SoftLayer, we are all about making things that make your life easier. Help us build an app that does everything YOU need it to do!

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