SLXXXXX Twitter Log

January 12, 2010

8/24/2009 1:00PM – Just ordered 3 more servers from SL. Man I love how easy it is to order, and the provisioning time is incredible.

8/24/2009 11:45PM – Got the new servers setup; now I have redundancy for my app. G’nite.

9/04/2009 8:00AM – Suhweet, just passed 50K users for my app. Hitting the pool.

9/21/2009 6:42PM – Oops, app crashed too many users. Recovering now. Thank goodness for monitoring alerts.

9.21/2009 8:13PM – Sorry all, app back up. SL CloudLayer really helped. Their portal makes it all easy.

9/22/2009 3:13AM – Ok stayed up late tonight and added new functionality to the app and added a new app server, geographic load balancing baby!

10/6/2009 2:45PM – Thanks for all the support on the app, keep the new ideas coming. 450K users and growing.

10/31/2009 5:50PM – Happy Halloween! 627K users. Thank you!!

11/14/2009 6:02AM – Getting close 989K users. Party at 1 Million. Just added 2 new front end servers in each DC, adding cloud storage now for Data replication/protection.

11/21/2009 7:31AM– It’s finally here 1 Mil. Party time! Isn’t ad revenue the greatest. The in game pay to play money is fun too. Thanks all!

12/10/2009 4:42PM – Still growing. I was alerted that one server crashed. No users affected. Technology is cool.

12/18/2009 9:16PM– ‘Bout to go silent for the Holidays. Hope you all have good ones. See you at 1.5 million when I return.

12/19/2009 7:00AM – Decided to add a couple more cloud instances for good measure. App is smoking fast.

12/31/2009 10:45PM – Monitoring just hit my phone, at party will check asap.

12/31/2009 11:00PM – Found a netbook at the party. App is crashed. Looking.

12/31/2009 11:07 PM – WT? All servers down, hard down. SL up and friend app good on SL network. Investigating, sorry for outage.

12/31/2009 11:10 PM – Hackers? Not sure all servers affected. Ping only. Had very secure. No problem before.

12/31/2009 11:29PM – Portal password got hacked. Intruders OS reloaded every server with RedHat, turned off all CCI.

1/04/2009 6:00AM – Happy New Year, mine sucked – app back – 5000 daily users. Sad day.

While the above is completely fictional, it could happen to just about anyone. Don’t let it happen to you. No matter how long and how secure you think your password is, there is someone out there who can crack it. It is one thing keeping a server secure and most technical geniuses are very adept at doing just that. With all the time and effort it takes to keep your servers secure, you might find that you have slipped in other areas. SoftLayer is here to help in VIP Style.

The cutting edge SoftLayer portal now has optional Two Factor Authentication support using VeriSign’s Identity Protection. First, what is Two Factor Authentication? It is defined as, “something you know (password) and something you HAVE (pin number of sorts).” Here is how it works:

You buy a physical device in the form of a keychain token or a credit card token; or in the cool age of technology, you can simply get one of the free phone apps that do the same thing for you without the extra piece of equipment to carry. Once you get the device/app you would go to the portal and register the token’s unique ID and attach it to a username on the account. The master user gets this FREE and then if you want other users on your account to have this functionality it is $3 per user per month. If the master user does turn on this functionality no one else will be allowed into the system without using two factor authentication. Once this is setup, the user will login using their “known” password and then they will also have to enter the “code” (the thing you have) on the token device or phone app to gain access. The code changes on a fast schedule so this is extremely secure. This would have made the New Year’s celebration for the person above much more fun.

One last thing, since we partnered with VeriSign you can use the token device or phone app for different sites that use the VeriSign product. PayPal is one example. Here is a complete list.

Now that you know about it, and now that we offer it, don’t be the guy that doesn’t keep the portal secure and misses out on a Happy New Year!

Comments

January 12th, 2010 at 12:56pm

This was a great blog post on the VS security feature. As soon as I read it, I added the VS app to my iPhone and enabled both servers. Good to know SL is on top of things. One thing to consider is logging in via just the onetime password/token the VS app creates. This would make it even easier to login while still providing strong protection.

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Comments

January 12th, 2010 at 12:56pm

This was a great blog post on the VS security feature. As soon as I read it, I added the VS app to my iPhone and enabled both servers. Good to know SL is on top of things. One thing to consider is logging in via just the onetime password/token the VS app creates. This would make it even easier to login while still providing strong protection.

Leave a Reply

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