The “Truth” (Or Common Sentiments) of Data Center and IT Professionals

April 14, 2010

In a recent column at searchdatacenter.com there was a list presented regarding the 20 universal truths in the Data Center. It’s a pretty funny list, but as an outsourced, on demand data center services provider, we are often catering to the IT operator’s mentality that resides in these truths. We have a good subset of customers that fall into many of these statements and we are continuously working to address, help, and augment—with the idea to help complete the IT story rather than compete with the IT strategy/needs of our customers… Below, I pulled out a few of the “truths” listed and added Softlayer views of them.

#2 - Upgrading Hardware is cheaper than improving Software – In the Softlayer world our services cater to this theory as a baseline for our offerings. We are constantly allowing customers to ‘right-size’ their compute needs and we are able to do this because of the robust compute offering and the flexible structure embedded in our business model.

#9 – Bandwidth is the same as energy. As more is provided, more is used – We have seen bandwidth usage grow almost threefold over the last 4 years and it’s a result of the internet applications demanding more bandwidth for things like video, voice, etc. Also, linear pricing models allow bandwidth to be less of an unknown and move towards a very predictable usage model.

#14 – It is always costlier and more time-consuming to wait and fix it later – Being able to quickly assess through metrics and functionality reviews, we fully subscribe to if it’s broke, fix it quickly and remove the legacy of the deficiencies. We are all human and will make errors and mistakes and being forward enough to recognize and repair these will continue to ensure your customer, employers, and employees that you have a handle on your business. Have you seen Lance Crosby’s printer stand?

#15 – By the time the CEO has learned enough to ask about a technology, it’s no longer a strategic advantage – My Favorite and have you met Lance Crosby?

#16 Exactly what you want will cost you more that you budget – In the spirit of full disclosure, our CFO, Mike Jones, takes our numbers that we budget for purchases and adds the “actual factor” to it of a +20-30%!!

The list of 20 is well worth the quick read and as I did the first time reading, I would imagine that many of you feel like you could have written this yourself. IT and Data Centers are tough. The goal for all of us is to increase efficiency, reduce costs and ensure that we spend more time moving forward and progressing rather than spending the bulk of our time fixing the past!!

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