Take Me Out to the Ball Game

April 6, 2011

If you didn't read the title to this post in the singsong seventh-inning stretch tune, the rest of this post probably won't be for you. For those of you who just got to "Buy me some peanuts and Cracker Jack," as the song kept playing in your head, you're going to love the news we have to share. We'll wait for you to finish belting out "At the old ball game!" first, though.

[Pausing here for everyone to finish the song.]

Now that everyone's back together, I want you to make sure you don't lose any of that late-inning adrenaline because you might need it at the end of this post.

SoftLayer is all about customer experience. Just ask Skinman. If you're a SoftLayer employee and you don't have "the customer" in the top slot of your "work priorities" list, you'll either need to update that list quickly or update your résumé. This post isn't about THE SoftLayer customer experience, though ... It's about A SoftLayer customer experience.

THE SoftLayer customer experience is all about automation, efficiency, service and innovation. A SoftLayer customer experience uses the term in a much more general sense: It's any opportunity we have to give back to our customers in the form of events, contests, and in this case, baseball tickets! If you're a SoftLayer customer, you're entitled to more fun than our competitors' customers ... And if that's not in our terms of service, it probably should be. :-)

SoftLayer Baseball

Throughout the 2011 Major League Baseball season, SoftLayer will be giving away tickets to Texas Rangers home games in Arlington, Texas! We're going to keep you guessing about how/when/where we'll be giving them away, but if you keep your eye on the SoftLayer Blog, follow @SoftLayer on Twitter, subscribe to SoftLayerTube on YouTube and "Like" us on Facebook, you'll be the first to hear.

We're pretty sure customers in the DFW area are going to be the most excited, since they can root for the home team, but as the season progresses, the net may be cast significantly wider ... Reaching out to customers in other parts of the country (world?) who love SoftLayer and want to catch a game while they're in town for a data center tour. But let's not get too far ahead of ourselves just yet. Let's give away our first set of tickets!

Texas Rangers v. Anaheim Angels

  • Date: Monday, April 18, 2011
  • Time: 7:05pm
  • Location: Rangers Ballpark in Arlington
  • Seats: 2 - Section 26 (Lower Level, behind Home Plate!)
  • Transportation: You're responsible for transportation to/from the park

How to Enter
Since our first giveaway doesn't include transportation to/from the game, the primary pool of participants will be customers who live within driving distance (or happen to be in the DFW area on April 18). Entry into the competition is simple: Comment on this post about why you love SoftLayer.

When you're entering your email, please use a contact address associated with your SoftLayer account. Submissions will be accepted from now until 10 a.m. CDT on Thursday, April 14, so get to writing! We'll have a quick internal vote for all of the submissions after removing your contact information to obscure on which account goes with which response. If your submission wins, we'll email you on Thursday to arrange for ticket delivery ... You'll have the whole weekend to get excited about the game!

Play Ball!

-@khazard

Comments

April 6th, 2011 at 5:35pm

I love how you guys are very active in current social media.

April 6th, 2011 at 6:00pm

two words, tattoo's... .and winning....

April 6th, 2011 at 6:28pm

I love SL cuz I've never lost any sleep worrying about the stability of the hardware and the environment behind it. Truly fire and forget as far as I'm concerned!

April 6th, 2011 at 6:29pm

The automation by far! We are an OKC web firm that relies heavily on the control that SL offers in order to manage our SaaS applications.

Go Rangers! 2010 AL Champs!

April 7th, 2011 at 9:38am

Love Softlayer coz you always stay true to your customers. No pretension, bureaucracy, no "large corporation" syndrome.

April 7th, 2011 at 9:52am

Stability. Staff is just plain awesome, from sales to support. "Let me root, root, root for the home team!" (Local DFW resident)

April 7th, 2011 at 11:35am

Lightning fast response time to support. And great customer service... You guys go above and beyond any other hosting provider.

April 7th, 2011 at 12:34pm

Been with SL since the beginning. Not one of my clients have ever complained about their reliability & support on dedicated servers. I have the best sales rep if I can drop a name (Michael Miller). Prices are always extremely competitive. My apps are used all over the globe and I'm always asked how I can serve the globe this fast. I've sent SL tons of clients, and never once wanted a kickback. Just keep up the great reliability you guys really are the number on DC on the globe and I use all your DCs just so you know. And give my partner Jason Guthery the tickets, cause he owes me big... LOL

April 15th, 2011 at 2:42pm

A big "Thanks!" goes out to everyone who submitted some SoftLayer love to enter. After we stripped the names/identifying content from the submissions, the post from DeWayne Whitaker got the most votes, so we've contacted him to pass along the tickets.

Hopefully we'll get a report or blog back from him with the ballgame experience!

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Comments

April 6th, 2011 at 5:35pm

I love how you guys are very active in current social media.

April 6th, 2011 at 6:00pm

two words, tattoo's... .and winning....

April 6th, 2011 at 6:28pm

I love SL cuz I've never lost any sleep worrying about the stability of the hardware and the environment behind it. Truly fire and forget as far as I'm concerned!

April 6th, 2011 at 6:29pm

The automation by far! We are an OKC web firm that relies heavily on the control that SL offers in order to manage our SaaS applications.

Go Rangers! 2010 AL Champs!

April 7th, 2011 at 9:38am

Love Softlayer coz you always stay true to your customers. No pretension, bureaucracy, no "large corporation" syndrome.

April 7th, 2011 at 9:52am

Stability. Staff is just plain awesome, from sales to support. "Let me root, root, root for the home team!" (Local DFW resident)

April 7th, 2011 at 11:35am

Lightning fast response time to support. And great customer service... You guys go above and beyond any other hosting provider.

April 7th, 2011 at 12:34pm

Been with SL since the beginning. Not one of my clients have ever complained about their reliability & support on dedicated servers. I have the best sales rep if I can drop a name (Michael Miller). Prices are always extremely competitive. My apps are used all over the globe and I'm always asked how I can serve the globe this fast. I've sent SL tons of clients, and never once wanted a kickback. Just keep up the great reliability you guys really are the number on DC on the globe and I use all your DCs just so you know. And give my partner Jason Guthery the tickets, cause he owes me big... LOL

April 15th, 2011 at 2:42pm

A big "Thanks!" goes out to everyone who submitted some SoftLayer love to enter. After we stripped the names/identifying content from the submissions, the post from DeWayne Whitaker got the most votes, so we've contacted him to pass along the tickets.

Hopefully we'll get a report or blog back from him with the ballgame experience!

Leave a Reply

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