The very first client I recruited to Catalyst when I joined the CommDev team about a year ago happens to be one of Catalyst's most interesting customer success stories ... and I'm not just saying that because it was the first partner I signed on. Kickback Tickets — an online ticketing platform that utilized crowdfunding — has simplified the process of creating and funding amazing events, and as a result, they've made life a lot easier for the startup, developer and networking organizations that fuel Catalsyt.
Anyone who's organized events knows that it often involves a financial risk because it's hard to know whether the event will be well-enough attended to cover the costs of putting on the event. With Kickback Tickets, an event is listed an funded ahead of time, and when it reaches its "Tipping Point" goal of tickets ordered, it's completely funded, the early supporters are charged, and the ticket sales continue.
The process is simple:
Event updates, guest registrations and QR-coded tickets are provided to attendees to make check-in seamless, so the hosts of each event don't have hassle with those details. Kickback's revenue comes from a small fee on each ticket for each successfully funded event, and they've got a ton of momentum. After signing on with Catalyst in March 2012, Kickback went live with an open beta in November 2012, and they launched their out-of-beta site in February 2013. They've successfully funded more than 20 events, and new events are added daily.
When I met the Kickback founders Jonathan Perkins and Julian Balderas, I was attending SF Beta (my first official event as a SLayer). At the time, Jonathan and Julian were a couple of bankers with an innovative idea to help organizations alleviate the financial risk of planning and putting on events by enlisting community support. I told them about my experience as the COO of a small non-profit startup up called Slavery Footprint (also a Catalyst partner), and I guess they could relate to the challenges SoftLayer helped us overcome because they were excited to join.
In their own words, Jonathan and Julian explain that their partnership with Softlayer and the Catalyst program has been extremely valuable:
SoftLayer provides a rock-solid technical foundation and allows us to focus more resources on business development. On the technical side, what Softlayer offers is impressive — super fast speeds and an intricate level of control over the hardware. On the personal side, the mentorship and networking benefits of the program have been very helpful. We've always found the Catalyst team to be available to chat about any questions we had, ranging from development to biz dev to fundraising.
As they continue to expand their platform, it's going to be exciting to watch Kickback become a true force in the events space. Organize your next event with Kickback and make sure it's a success.
Oh, and if you want to speak to Jonathan and Julian, just reach out to me and I'll happily make the introduction.