One of the founding principles of SoftLayer is automation. Automation has enabled this company to provide our customers with a world class experience, and it enables employees to provide excellent service. It allows us to quickly deploy a variety of solutions at the click of a button, and it guarantees consistency in the products that [...]
Last week, SoftLayer was featured on the NOS national news here in the Netherlands in a segment that allowed us to tell our story and share how we’re settling into our new Amsterdam home. I’ve only been a SLayer for about nine months now, and as I watched the video, I started to reflect on [...]
In less than six years, SoftLayer has grown pretty drastically. We started as a small company with ten people crammed into a living room, brainstorming how to build one innovative data center in Dallas. Now we have more than six hundred employees managing thirteen data centers on three different continents. It’s insane to see how [...]
At times, the meticulous planning, logistics and execution around the SoftLayer Amsterdam data center launch has felt like a clandestine military operation. Today, the wait is over! We’re finally ready to go “LIVE” with our new state-of-the-art facility, along with network Points of Presence (PoPs) in Amsterdam, London and Frankfurt. Having a European presence not [...]
Growing up, one of my heroes was Mohammad Ali. While I admired his athletic ability, with my scrappy build I was never going to be a boxer. What I liked the most about Ali was that he said whatever he wanted and backed up his words with action. That is what distinguished Ali from the [...]
When we last talked, I broke down the differences between features and benefits. To recap: a feature is something prominent about a person, place or thing, while a benefit is a feature that is useful to you. In that blog, I discussed our customer portal and the automation within, so with this next installment, let’s [...]
Where has the time gone? We still have confetti in our hair from the party celebrating the Singapore data center going online, and all of a sudden, we’re announcing that SoftLayer servers are available in Amsterdam for presale. If you saw the epic “SoftLayer is Coming to Town”, you may have noticed a clip of [...]
Dealing with jet lag, unfamiliar surroundings, foreign currencies and different languages just begins to describe my hectic life over the past two months. We’ve been in overdrive, building out SoftLayer’s Singapore and Amsterdam data centers in weeks (rather than months). Our “Go Live Crew” of 16 dedicated SLayers has been working ’round the clock to [...]
I write this message while overlooking the International Business Park in Singapore. The desk I sit at faces east; the sun is now on the opposite side of the building and our new Singapore office is starting to cool off, but it’s eerily quiet here on the 6th floor. Our new Singapore General Manager Michael [...]
