Author Archive: Elizabeth Brusaw

August 31, 2010

An excerpt from the Diary of a N00b

I must admit coming to work for SoftLayer made me a little nervous. I was hired as a receptionist and I assumed my computer skills, or lack thereof, would get me through just fine. I am not one of those people that you would consider computer savvy. Sure, I can use a computer to look up directions or make a PowerPoint but I knew I was rather limited for the times.

Before working here I thought the only kind of cookies out there were the kind you could bake with chocolate chips. I thought clouds only were up in the sky and was impressed when I heard someone mention they were customizable. When people said “I’m headed to the NOC” I just assumed they were going to knock on someone’s office door or maybe it was a hip new restaurant.

My first day I received calls about phishing and honeypots, I was beyond confused. I was sure Winnie the Pooh did not work here and these guys didn’t seem like the fishermen type. I decided it was time for me to get a little more current on the times. Everyone at SoftLayer has been accommodating and so generous with their time. I have been so impressed with everyone’s team work. I have learned so much in these first few weeks.

The SoftLayer Team has been so helpful showing me around the new building. It is absolutely stunning, it is a bit of a maze though. I’m afraid if I didn’t have someone walking me through, I might have to leave bread crumbs to find my way back.

In closing, I am glad to learn there are more cookie options but I still prefer the chocolate chip kind.

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