Social unrest can affect our ability to serve our customers. In Egypt, the government recently cut off nearly all access to the Internet, so customers trying to access our servers from Egyptian IP space have been largely unsuccessful. How unsuccessful?
I gathered all the netblocks assigned to Egypt (currently around 5.8 million unique IPv4 IP addresses), and I queried our customer portal access logs and API for records of those IPs. We saw a massive drop on 1/28/2011. This coincides with reports on most major news networks that Egypt’s Internet access had been crippled. Prior to the January 28, the traffic was fairly typical.
Then this happened:
Between January 28 and February 2, about 0.2% of the traffic we normally see from Egypt reached our network. That means 99.8% of traffic was stifled by the network shutdowns.
As the Wall Street Journal reported yesterday, the Egyptian government restored Internet service, and our logs clearly corroborate that report.