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	<title>SoftLayer Blog &#187; Lee Thompson</title>
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		<title>Tips and Tricks &#8211; How to Secure WordPress</title>
		<link>http://blog.softlayer.com/2012/tips-and-tricks-how-to-secure-wordpress/</link>
		<comments>http://blog.softlayer.com/2012/tips-and-tricks-how-to-secure-wordpress/#comments</comments>
		<pubDate>Tue, 27 Mar 2012 15:15:27 +0000</pubDate>
		<dc:creator>Lee Thompson</dc:creator>
				<category><![CDATA[Development]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[access]]></category>
		<category><![CDATA[application]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[coding]]></category>
		<category><![CDATA[config]]></category>
		<category><![CDATA[configuration]]></category>
		<category><![CDATA[database]]></category>
		<category><![CDATA[php]]></category>
		<category><![CDATA[secure]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[tips]]></category>
		<category><![CDATA[tricks]]></category>
		<category><![CDATA[users]]></category>
		<category><![CDATA[WordPress]]></category>

		<guid isPermaLink="false">http://blog.softlayer.com/?p=7531</guid>
		<description><![CDATA[As a hobby, I dabble in WordPress, so I thought I&#8217;d share a few security features I use to secure my WordPress blogs as soon as they&#8217;re installed. Nothing in this blog will be earth-shattering, but because security is such a priority, I have no doubt that it will be useful to many of our [...]]]></description>
			<content:encoded><![CDATA[<p>As a hobby, I dabble in WordPress, so I thought I&#8217;d share a few security features I use to secure my WordPress blogs as soon as they&#8217;re installed. Nothing in this blog will be earth-shattering, but because security is such a priority, I have no doubt that it will be useful to many of our customers. Often, the answer to the question, &#8220;How much security do I need on my site?&#8221; is simply, &#8220;More,&#8221; so even if you have a solid foundation of security, you might learn a new trick or two that you can incorporate into your next (or current) WordPress site.</p>
<h3>Move wp-config.php</h3>
<p style="margin-top:5px; padding-top:0;">The first thing I do is change the location of my <code>wp-config.php</code>. By default, it&#8217;s installed in the WordPress parent directory. If the config file is in the parent directory, it can be viewed and accessed by Apache, so I move it out of web/root. Because you&#8217;re changing the default location of a pretty significant file, you need to tell WordPress how to find it in <code>wp-load.php</code>. Let&#8217;s say my WordPress runs out of /webroot on my host &#8230; I&#8217;d need to make a change around Line 26:</p>

<div class="wp_syntax"><div class="code"><pre class="php" style="font-family:monospace;"><span style="color: #b1b100;">if</span> <span style="color: #009900;">&#40;</span> <span style="color: #990000;">file_exists</span><span style="color: #009900;">&#40;</span> ABSPATH <span style="color: #339933;">.</span> <span style="color: #0000ff;">'wp-config.php'</span><span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#123;</span>
&nbsp;
        <span style="color: #009933; font-style: italic;">/** The config file resides in ABSPATH */</span>
        <span style="color: #b1b100;">require_once</span><span style="color: #009900;">&#40;</span> ABSPATH <span style="color: #339933;">.</span> <span style="color: #0000ff;">'wp-config.php'</span> <span style="color: #009900;">&#41;</span><span style="color: #339933;">;</span>
&nbsp;
<span style="color: #009900;">&#125;</span> <span style="color: #b1b100;">elseif</span> <span style="color: #009900;">&#40;</span> <span style="color: #990000;">file_exists</span><span style="color: #009900;">&#40;</span> <span style="color: #990000;">dirname</span><span style="color: #009900;">&#40;</span>ABSPATH<span style="color: #009900;">&#41;</span> <span style="color: #339933;">.</span> <span style="color: #0000ff;">'/wp-config.php'</span> <span style="color: #009900;">&#41;</span> <span style="color: #339933;">&amp;&amp;</span> <span style="color: #339933;">!</span> <span style="color: #990000;">file_exists</span><span style="color: #009900;">&#40;</span> <span style="color: #990000;">dirname</span><span style="color: #009900;">&#40;</span>ABSPATH<span style="color: #009900;">&#41;</span> <span style="color: #339933;">.</span> <span style="color: #0000ff;">'/wp-settings.php'</span> <span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#123;</span>
&nbsp;
        <span style="color: #009933; font-style: italic;">/** The config file resides one level above ABSPATH but is not part of another install*/</span>
        <span style="color: #b1b100;">require_once</span><span style="color: #009900;">&#40;</span> <span style="color: #990000;">dirname</span><span style="color: #009900;">&#40;</span>ABSPATH<span style="color: #009900;">&#41;</span> <span style="color: #339933;">.</span> <span style="color: #0000ff;">'/wp-config.php'</span> <span style="color: #009900;">&#41;</span><span style="color: #339933;">;</span></pre></div></div>

<p>The code above is the default setup, and the code below is the version with my subtle update incorporated.</p>

<div class="wp_syntax"><div class="code"><pre class="php" style="font-family:monospace;"><span style="color: #b1b100;">if</span> <span style="color: #009900;">&#40;</span> <span style="color: #990000;">file_exists</span><span style="color: #009900;">&#40;</span> ABSPATH <span style="color: #339933;">.</span> <span style="color: #0000ff;">'wp-config.php'</span><span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#123;</span>
&nbsp;
        <span style="color: #009933; font-style: italic;">/** The config file resides in ABSPATH */</span>
        <span style="color: #b1b100;">require_once</span><span style="color: #009900;">&#40;</span> ABSPATH <span style="color: #339933;">.</span> <span style="color: #0000ff;">'../wp-config.php'</span> <span style="color: #009900;">&#41;</span><span style="color: #339933;">;</span>
&nbsp;
<span style="color: #009900;">&#125;</span> <span style="color: #b1b100;">elseif</span> <span style="color: #009900;">&#40;</span> <span style="color: #990000;">file_exists</span><span style="color: #009900;">&#40;</span> <span style="color: #990000;">dirname</span><span style="color: #009900;">&#40;</span>ABSPATH<span style="color: #009900;">&#41;</span> <span style="color: #339933;">.</span> <span style="color: #0000ff;">'..//wp-config.php'</span> <span style="color: #009900;">&#41;</span> <span style="color: #339933;">&amp;&amp;</span> <span style="color: #339933;">!</span> <span style="color: #990000;">file_exists</span><span style="color: #009900;">&#40;</span> <span style="color: #990000;">dirname</span><span style="color: #009900;">&#40;</span>ABSPATH<span style="color: #009900;">&#41;</span> <span style="color: #339933;">.</span> <span style="color: #0000ff;">'/wp-settings.php'</span> <span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#123;</span>
&nbsp;
        <span style="color: #009933; font-style: italic;">/** The config file resides one level above ABSPATH but is not part of another install*/</span>
        <span style="color: #b1b100;">require_once</span><span style="color: #009900;">&#40;</span> <span style="color: #990000;">dirname</span><span style="color: #009900;">&#40;</span>ABSPATH<span style="color: #009900;">&#41;</span> <span style="color: #339933;">.</span> <span style="color: #0000ff;">'../wp-config.php'</span> <span style="color: #009900;">&#41;</span><span style="color: #339933;">;</span></pre></div></div>

<p>All we&#8217;re doing is telling the application that the <code>wp-config.php</code> file is one directory higher. By making this simple change, you ensure that only the application can see your <code>wp-config.php</code> script.</p>
<h3>Turn Down Access to /wp-admin</h3>
<p style="margin-top:5px; padding-top:0;">After I make that change, I want to turn down access to <code>/wp-admin</code>. I allow users to contribute on some of my blogs, but I don&#8217;t want them to do so from <code>/wp-admin</code>; only users with admin rights should be able to access that panel. To limit access to <code>/wp-admin</code>, I recommend the plugin <a href="http://cartpauj.icomnow.com/projects/ucan-post-plugin/">uCan Post</a>. This plugin creates a page that allows users to write posts and submit them within your theme.</p>
<p>But won&#8217;t a user just be able to navigate to <code>http://site.com/wp-admin</code>? Yes &#8230; Until we add a simple function to our theme&#8217;s <code>functions.php</code> file to limit that access. At the bottom of your <code>functions.php</code> file, add this:</p>

<div class="wp_syntax"><div class="code"><pre class="php" style="font-family:monospace;"><span style="color: #666666; font-style: italic;">############ Disable admin access for users ############
</span>
add_action<span style="color: #009900;">&#40;</span><span style="color: #0000ff;">'admin_init'</span><span style="color: #339933;">,</span> <span style="color: #0000ff;">'no_more_dashboard'</span><span style="color: #009900;">&#41;</span><span style="color: #339933;">;</span>
<span style="color: #000000; font-weight: bold;">function</span> no_more_dashboard<span style="color: #009900;">&#40;</span><span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#123;</span>
  <span style="color: #b1b100;">if</span> <span style="color: #009900;">&#40;</span><span style="color: #339933;">!</span>current_user_can<span style="color: #009900;">&#40;</span><span style="color: #0000ff;">'manage_options'</span><span style="color: #009900;">&#41;</span> <span style="color: #339933;">&amp;&amp;</span> <span style="color: #000088;">$_SERVER</span><span style="color: #009900;">&#91;</span><span style="color: #0000ff;">'DOING_AJAX'</span><span style="color: #009900;">&#93;</span> <span style="color: #339933;">!=</span> <span style="color: #0000ff;">'/wp-admin/admin-ajax.php'</span><span style="color: #009900;">&#41;</span> <span style="color: #009900;">&#123;</span>
  wp_redirect<span style="color: #009900;">&#40;</span>site_url<span style="color: #009900;">&#40;</span><span style="color: #009900;">&#41;</span><span style="color: #009900;">&#41;</span><span style="color: #339933;">;</span> <span style="color: #990000;">exit</span><span style="color: #339933;">;</span>
  <span style="color: #009900;">&#125;</span>
<span style="color: #009900;">&#125;</span>
&nbsp;
<span style="color: #666666; font-style: italic;">###########################################################</span></pre></div></div>

<p>Log in as a non-admin user, and you&#8217;ll get redirected to the blog&#8217;s home page if you try to access the admin panel. Voila!</p>
<h3>Start Securing the WordPress Database</h3>
<p style="margin-top:5px; padding-top:0;">Before you go any further, you need to look at WordPress database security. This is the most important piece in my opinion, and it&#8217;s not just because I&#8217;m a DBA. WordPress never needs all permissions. The only permissions WordPress needs to function are <code>ALTER</code>, <code>CREATE</code>, <code>CREATE TEMPORARY TABLES</code>, <code>DELETE</code>, <code>DROP</code>, <code>INDEX</code>, <code>INSERT</code>, <code>LOCK TABLES</code>, <code>SELECT</code> and <code>UPDATE</code>.</p>
<p>If you run WordPress and MySQL on the same server the permissions grant would look something like:</p>

<div class="wp_syntax"><div class="code"><pre class="bash" style="font-family:monospace;">GRANT ALTER, CREATE, CREATE TEMPORARY TABLES, DELETE, DROP, INDEX, INSERT, LOCK TABLES, SELECT, UPDATE ON <span style="color: #000000; font-weight: bold;">&lt;</span>DATABASE<span style="color: #000000; font-weight: bold;">&gt;</span>.<span style="color: #000000; font-weight: bold;">*</span> TO <span style="color: #000000; font-weight: bold;">&lt;</span>USER<span style="color: #000000; font-weight: bold;">&gt;@</span><span style="color: #ff0000;">'localhost'</span> IDENTIFIED BY <span style="color: #ff0000;">'&lt;PASSWORD&gt;'</span>;</pre></div></div>

<p>If you have a separate database server, make sure the host of the webserver is allowed to connect to the database server:</p>

<div class="wp_syntax"><div class="code"><pre class="bash" style="font-family:monospace;">GRANT ALTER, CREATE, CREATE TEMPORARY TABLES, DELETE, DROP, INDEX, INSERT, LOCK TABLES, SELECT, UPDATE ON <span style="color: #000000; font-weight: bold;">&lt;</span>DATABASE<span style="color: #000000; font-weight: bold;">&gt;</span>.<span style="color: #000000; font-weight: bold;">*</span> TO <span style="color: #000000; font-weight: bold;">&lt;</span>USER<span style="color: #000000; font-weight: bold;">&gt;@</span><span style="color: #ff0000;">'&lt;ip of web server'</span> IDENTIFIED BY <span style="color: #ff0000;">'&lt;PASSWORD&gt;'</span>;</pre></div></div>

<p>The password you use should be random, and you should not need to change this. DO NOT USE THE SAME PASSWORD AS YOUR ADMIN ACCOUNT.</p>
<p>By taking those quick steps, we&#8217;re able to go a long way to securing a default WordPress installation. There are other plugins out there that are great tools to enhance your blog&#8217;s security, and once you&#8217;ve got the fundamental security updates in place, you might want to check some of them out. <a href="http://wordpress.org/extend/plugins/login-lockdown/">Login LockDown</a> is designed to stop brute force login attempts, and <a href="http://wordpress.org/extend/plugins/secure-wordpress/">Secure WordPress</a> has some great additional features. </p>
<p>What else do you do to secure your WordPress sites?</p>
<p>-Lee</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.softlayer.com/2012/tips-and-tricks-how-to-secure-wordpress/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>MySQL Slow? Check for Fragmentation.</title>
		<link>http://blog.softlayer.com/2011/mysql-slow-check-for-fragmentation/</link>
		<comments>http://blog.softlayer.com/2011/mysql-slow-check-for-fragmentation/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 13:30:21 +0000</pubDate>
		<dc:creator>Lee Thompson</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[SoftLayer]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[administrator]]></category>
		<category><![CDATA[database]]></category>
		<category><![CDATA[DBA]]></category>
		<category><![CDATA[fragmentation]]></category>
		<category><![CDATA[fragmented]]></category>
		<category><![CDATA[managed hosting]]></category>
		<category><![CDATA[managed services]]></category>
		<category><![CDATA[MySQL]]></category>

		<guid isPermaLink="false">http://blog.softlayer.com/2011/</guid>
		<description><![CDATA[Let&#8217;s say you have a website and you notice that any calls to your MySQL database take longer to render. If you don&#8217;t have a Database Administrator (DBA), this can be pretty frustrating. SoftLayer&#8217;s Managed Hosting line of business employs some of the best DBAs in the country and is one of the only managed [...]]]></description>
			<content:encoded><![CDATA[<p>Let&#8217;s say you have a website and you notice that any calls to your MySQL database take longer to render. If you don&#8217;t have a Database Administrator (DBA), this can be pretty frustrating. SoftLayer&#8217;s <a href="http://www.softlayer.com/managed-ps">Managed Hosting</a> line of business employs some of the best DBAs in the country and is one of the only managed hosting providers that offers MySQL and MsSQL DBA services, and I don&#8217;t just say that because I&#8217;m one of them &#8230; We&#8217;ve got the certifications to prove it. <img src='http://blog.softlayer.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>Given my area of expertise, I wanted to share a few some simple tips with you to help you tweak variables and improve the performance of your MySQL server. Given that every application is different, this isn&#8217;t necessarily a one-size-fits-all solution, but it&#8217;ll at least give you a starting point for troubleshooting.</p>
<p><strong>First: Get mysqltuner.pl.</strong> This is a fine script by Major Hayden that will give you some valuable information regarding the performance of your MySQL server. </p>
<p><strong>Second: Look for fragmented tables.</strong> What are fragmented tables? If there are random insertions into or deletions from the indexes of a table, the indexes may become fragmented. Fragmentation means that the physical ordering of the index pages on the disk is not close to the index ordering of the records on the pages or that there are many unused pages in the 64-page blocks that were allocated to the index. The symptoms of fragmented tables can be that table can take more disk space than needed or the results may return slower with more disk I/O than needed. <a href="http://www.innodb.com/">INNODB</a> users need to check the fragmentation often because when INNODB marks data as deleted, it never overwrites the blocks with new data &#8230; It just marks them as unusable. As a result, the data size is artificially inflated and data retrieval is slowed. </p>
<p>Fortunately, there is a way to see your table fragmentation and that is to run a query against the <code>information_schemea</code> to show all tables that are fragmented and the percentage of fragmentation:</p>

<div class="wp_syntax"><div class="code"><pre class="bash" style="font-family:monospace;">SELECT TABLE_SCHEMA, TABLE_NAME, CONCAT<span style="color: #7a0874; font-weight: bold;">&#40;</span>ROUND<span style="color: #7a0874; font-weight: bold;">&#40;</span>data_length <span style="color: #000000; font-weight: bold;">/</span> <span style="color: #7a0874; font-weight: bold;">&#40;</span> <span style="color: #000000;">1024</span> <span style="color: #000000; font-weight: bold;">*</span> <span style="color: #000000;">1024</span> <span style="color: #7a0874; font-weight: bold;">&#41;</span>, <span style="color: #000000;">2</span><span style="color: #7a0874; font-weight: bold;">&#41;</span>, <span style="color: #ff0000;">'MB'</span><span style="color: #7a0874; font-weight: bold;">&#41;</span> DATA, CONCAT<span style="color: #7a0874; font-weight: bold;">&#40;</span>ROUND<span style="color: #7a0874; font-weight: bold;">&#40;</span>data_free  <span style="color: #000000; font-weight: bold;">/</span> <span style="color: #7a0874; font-weight: bold;">&#40;</span> <span style="color: #000000;">1024</span> <span style="color: #000000; font-weight: bold;">*</span> <span style="color: #000000;">1024</span> <span style="color: #7a0874; font-weight: bold;">&#41;</span>, <span style="color: #000000;">2</span><span style="color: #7a0874; font-weight: bold;">&#41;</span>, <span style="color: #ff0000;">'MB'</span><span style="color: #7a0874; font-weight: bold;">&#41;</span>FREE from information_schema.TABLES where TABLE_SCHEMA NOT IN <span style="color: #7a0874; font-weight: bold;">&#40;</span><span style="color: #ff0000;">'information_schema'</span>,<span style="color: #ff0000;">'mysql'</span><span style="color: #7a0874; font-weight: bold;">&#41;</span> and Data_free <span style="color: #000000; font-weight: bold;">&lt;</span> <span style="color: #000000;">0</span>;</pre></div></div>

<p>Fixing the fragmentation is easy, but there are a few caveats. When defragmenting a table, it will lock the table, so make sure you can afford the lock. To fix fragmented tables, you can simply run <code>optimize table &lt;table name&gt;;</code> to rebuild the table and all indexes or you can change the engine of the table with <code>alter table &lt;table name&gt; engine = INNODB;</code></p>
<p>I have written a simple bash script in bash to go through, defragment and optimize your tables:</p>

<div class="wp_syntax"><div class="code"><pre class="bash" style="font-family:monospace;"><span style="color: #666666; font-style: italic;">#!/bin/bash</span>
&nbsp;
<span style="color: #007800;">MYSQL_LOGIN</span>=<span style="color: #ff0000;">'-u&lt;user name&gt; --password=&lt;passowrd&gt;'</span>
&nbsp;
<span style="color: #000000; font-weight: bold;">for</span> db <span style="color: #000000; font-weight: bold;">in</span> $<span style="color: #7a0874; font-weight: bold;">&#40;</span><span style="color: #7a0874; font-weight: bold;">echo</span> <span style="color: #ff0000;">&quot;SHOW DATABASES;&quot;</span> <span style="color: #000000; font-weight: bold;">|</span> mysql <span style="color: #007800;">$MYSQL_LOGIN</span> <span style="color: #000000; font-weight: bold;">|</span> <span style="color: #c20cb9; font-weight: bold;">grep</span> <span style="color: #660033;">-v</span> <span style="color: #660033;">-e</span> <span style="color: #ff0000;">&quot;Database&quot;</span> <span style="color: #660033;">-e</span> <span style="color: #ff0000;">&quot;information_schema&quot;</span><span style="color: #7a0874; font-weight: bold;">&#41;</span>
<span style="color: #000000; font-weight: bold;">do</span>
        <span style="color: #007800;">TABLES</span>=$<span style="color: #7a0874; font-weight: bold;">&#40;</span><span style="color: #7a0874; font-weight: bold;">echo</span> <span style="color: #ff0000;">&quot;USE <span style="color: #007800;">$db</span>; SHOW TABLES;&quot;</span> <span style="color: #000000; font-weight: bold;">|</span> mysql <span style="color: #007800;">$MYSQL_LOGIN</span> <span style="color: #000000; font-weight: bold;">|</span>  <span style="color: #c20cb9; font-weight: bold;">grep</span> <span style="color: #660033;">-v</span> Tables_in_<span style="color: #7a0874; font-weight: bold;">&#41;</span>
        <span style="color: #7a0874; font-weight: bold;">echo</span> <span style="color: #ff0000;">&quot;Switching to database <span style="color: #007800;">$db</span>&quot;</span>
        <span style="color: #000000; font-weight: bold;">for</span> table <span style="color: #000000; font-weight: bold;">in</span> <span style="color: #007800;">$TABLES</span>
        <span style="color: #000000; font-weight: bold;">do</span>
                <span style="color: #7a0874; font-weight: bold;">echo</span> <span style="color: #660033;">-n</span> <span style="color: #ff0000;">&quot; * Optimizing table <span style="color: #007800;">$table</span> ... &quot;</span>
                <span style="color: #7a0874; font-weight: bold;">echo</span> <span style="color: #ff0000;">&quot;USE <span style="color: #007800;">$db</span>; OPTIMIZE TABLE <span style="color: #007800;">$table</span>&quot;</span> <span style="color: #000000; font-weight: bold;">|</span> mysql <span style="color: #007800;">$MYSQL_LOGIN</span> <span style="color: #000000; font-weight: bold;">&gt;/</span>dev<span style="color: #000000; font-weight: bold;">/</span>null
                <span style="color: #7a0874; font-weight: bold;">echo</span> <span style="color: #ff0000;">&quot;done.&quot;</span>
        <span style="color: #000000; font-weight: bold;">done</span>
<span style="color: #000000; font-weight: bold;">done</span></pre></div></div>

<p>You&#8217;d be surprised how much of an impact table fragmentation has on MySQL performance, and this is an easy way to quickly troubleshoot your database that &#8220;isn&#8217;t as fast as it used to be.&#8221; If you follow the above steps and still can&#8217;t make sense of what&#8217;s causing your database to lag, our Managed Hosting team is always here to work with you to get your servers back in shape &#8230; And with the flexibility of month-to-month contract terms and the ability to add managed capabilities to specific pieces of your infrastructure, we have to earn your business every month with spectacular service.</p>
<p>-Lee</p>
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		<title>Introducing B3</title>
		<link>http://blog.softlayer.com/2010/introducing-b3/</link>
		<comments>http://blog.softlayer.com/2010/introducing-b3/#comments</comments>
		<pubDate>Thu, 25 Nov 2010 13:00:21 +0000</pubDate>
		<dc:creator>Lee Thompson</dc:creator>
				<category><![CDATA[Culture]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[SoftLayer]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[Houston]]></category>
		<category><![CDATA[offices]]></category>
		<category><![CDATA[The Planet]]></category>

		<guid isPermaLink="false">http://blog.softlayer.com/?p=2431</guid>
		<description><![CDATA[The last 2 months have been full of surprises and a little stressful for all employees involved. The Planet and Softlayer have been merged into a giant, yet powerful organization. SoftLayer’s CEO Lance Crosby has taken control and he has been very clear on his vision. Yesterday in Houston was “Introduction to Softlayer” and Lance [...]]]></description>
			<content:encoded><![CDATA[<p>The last 2 months have been full of surprises and a little stressful for all employees involved. The Planet and Softlayer have been merged into a giant, yet powerful organization. SoftLayer’s CEO Lance Crosby has taken control and he has been very clear on his vision. Yesterday in Houston was “Introduction to Softlayer” and Lance was very open seems to be a person who holds no punches. He stated the vision and path the company has chosen and gave us an overview of what it takes to be the leading IaaS provider.  </p>
<p>During our 2.5 hour meeting Lance was clear and to the point on how his &#8220;family&#8221; is growing and I agree this will feel like a very large family soon. Lance gave us an open forum and the ability to throw out any question we saw fit, and we did with no holds barred. He never once dodged a question, he just answered them. This is how Softlayer is and will continue to be, we will be straight shooters to you and all our customers alike. This is what makes me excited to be part of Lance&#8217;s team. </p>
<p>We covered everything from upcoming services to be offered, to a global footprint being key.  He said sales and support need to follow the sun; so no matter where you are in the world you will have the same level of support. He talked about how the &#8220;family members&#8221; are the driving forces with new innovations and bleeding edge technology. Where else can you be told your hardware will be ready in 4 hours. (Rackspace, I say nay). So our competition needs to look out because we will not be touched, why?</p>
<p>Because, we are BIGGER BETTER BADDER!</p>
<p>-Lee</p>
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