sales

July 11, 2016

Certified Ubuntu Images Available in SoftLayer

In partnership with Canonical, we are excited to announce today that SoftLayer is now an Ubuntu Certified Public Cloud Partner for Ubuntu guest images.  

For clients, this means you can harness the value of deploying Ubuntu certified images in SoftLayer. The value to our clients includes: 

  • Running Ubuntu on SoftLayer’s high performance and customizable virtual and bare metal server offerings
  • Ubuntu cloud guest image updates with enablement, publication, development, and maintenance across all data centers. Customers will have the latest Ubuntu features, compliance accreditations and security updates
  • Quality assurance ensures that customers enjoy one of the highest-quality Ubuntu experiences, including some of the fastest security patching of any Linux provider
  • Archive mirrors for faster updates retrieval for Ubuntu images
  • The opportunity to engage with Canonical for enterprise-grade support on Ubuntu cloud guest images, and use Landscape, Canonical’s award-winning system monitoring tool

In a continued effort to enhance client experience, SoftLayer’s partnership with Canonical assures clients as they look to accelerate transformation on Ubuntu workloads with a consistent SoftLayer experience.

“Canonical has a broad partnership with IBM with Ubuntu images already available on LinuxOne, Power and Z Systems,” said Anand Krishnan, EVP, Cloud, Canonical. “By signing this new public cloud partnership with SoftLayer we have made Ubuntu images available for its customers.”

Canonical continually maintains, tests, and updates certified Ubuntu images, making the latest versions available through Softlayer within minutes of their official release by Canonical. This means that you will always have the latest version of Certified Ubuntu images.

Please visit the Ubuntu Certified Public Cloud Partners page for more information.

About Canonical

Canonical is the company behind Ubuntu, the leading OS for container, cloud, scale-out and hyperscale computing. Sixty-five percent of large-scale OpenStack deployments are on Ubuntu, using both KVM and the pure-container LXD hypervisor for the world’s fastest private clouds. Canonical provides enterprise support and services for commercial users of Ubuntu.

Canonical leads the development of Juju, the model-driven operations system, and MAAS (Metal-as-a-Service), which creates a physical server cloud and IPAM for amazing data center operational efficiency. Canonical is a privately held company.

July 7, 2016

New SoftLayer Accounts Now With IBMid Authentication

Hi, and welcome to SoftLayer. We’re so happy you are joining our cloud family. For our new customers, if you haven’t heard the news, SoftLayer was acquired by IBM in 2013. With this comes transition, including the setup of an IBMid.

But this is a great news for our new customers because not only does this ID allow you to manage your SoftLayer account, but you can also access Bluemix-based services and resources by using a single sign-on. Although separate accounts, you can link your Bluemix and SoftLayer accounts. This is just a step toward providing you with an optimal IBM Cloud user experience.

Here’s what you need to know.

SoftLayer account login screen

Customers who created SoftLayer accounts after July 6, 2016 will need to follow the “IBMid Account Login” link at the bottom of the customer portal login page to use their IBMid to log in. Customers will be redirected to their Customer Portal Dashboard after their IBMid has been successfully authenticated.

Sign in to IBM

Two-Factor Authentication for IBMid Users

Customers with Two-Factor Authentication enabled will be asked to provide security code as shown below.

Two-Factor Authentication

How do I know if my account is using SoftLayer IDs or IBMids?

An IBMid is always an email address (e.g., joe@company.com). User accounts created after July 6, 2016 must follow the “IBMid Account Login” link and use their IBMid credentials, provided during their SoftLayer user creation process, to log into the SoftLayer customer portal.

If users do not know when their accounts were created and they’re using an email address to log in, they should attempt to use the SoftLayer login form first. In the future, these forms will be combined into a single one in order to simplify this experience.

Use of VPN Access and API Key

An IBMid cannot be used for VPN access. If a SoftLayer user has been granted VPN access, he or she can connect to VPN using the VPN username and password found on the customer’s profile page in the SoftLayer customer portal.

An IBMid cannot be used for API calls. If a SoftLayer user has been granted an API Key, that customer can access his or her API username and key on the profile page in the SoftLayer customer portal.

Access to VPN and API credentials has not changed for current users.

Edit User Profile

A Note to Our Current Customers

For the time being, existing accounts created prior to July 6, 2016 will continue to use the SoftLayer username and password authentication. If you have any questions, please feel free to contact your sales representative.

For more information, check out these KnowledgeLayer articles:

Reset the SoftLayer Customer Portal Password

Add a New User to a Customer Portal Account

Bluemix FAQ

Remove a User from the Customer Portal

Log in as a New User

Set Up Your Account

Customer Portal FAQ

Edit a User Profile

If you are experiencing issues with IBMid login, please email identsrv@us.ibm.com with the subject, "Problem Logging In With IBMid."

July 5, 2016

Figuring Out the “Why” of IBM

When IBM acquired SoftLayer, I felt proud. I thought, “Now we can make a difference.” Why did I feel that way, and why didn’t I think we could make a difference where we were? What brought out these feelings about IBM?

As I expand my knowledge of programming, I often come across books that don’t really pertain strictly to software development—but they pique my interest. The most recent of those is Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek, suggested in a recent talk by Mary Poppendiek about leading development. Start with Why is a book about product development, leadership, and life in general. It explains why we feel the way we do about certain companies and how we should move forward to generate that feeling about ourselves and the companies we believe in.

Who cares why?

In Start with Why, Sinek talks about several different big companies, including Apple, Harley-Davidson, and Walmart. He writes that one thing that is very important when developing a product or even working in a company is to understand that company’s “why.” What makes the company tick? He says Apple has a clear message about this: “to start a revolution.” He claims Apple is clear as to why they do what they do and it has formed a culture of people around it that cares more about that message than any one product they sell. The products, in turn, embody that message, as do Apple employees. This is why, when Apple decided to move into the phone, tablet, and music industry, rather than focus only computers and hardware, their customers moved with them. Although the differences between an Apple iPad and a Dell tablet might be small, Apple consumers like feeling that they are part of the Apple society, so they choose what they know and love, based on their gut instinct.

Think now about Harley-Davidson. Many of its customers have tattoos with the Harley-Davidson logo, because those customers identify with the lifestyle that Harley-Davison projects—a statement more about the person than the company. It says, “I am a Harley-Davison type of person.” Mitsubishi or Kawasaki could have similar bikes—of even better quality and cheaper prices—but that customer is choosing Harley-Davidson. They have made a lifetime commitment to a brand because they identify with the iconography and want to be a part of the society that is Harley-Davidson.

What is IBM’s “why”?

I applied the idea of “why” to my work and my company, bringing up the question, “What is IBM’s ‘why’?” In pursuit of this question, I searched “Why IBM?” on the IBM intranet. Luckily, there was a document meant for sales reps to help define IBM for new customers with the following on the first slide:

“IBM is a global information technology services company operating in over 170 countries. We bring innovative solutions to a diverse client base to help solve some of their toughest business challenges. In addition to being the world’s largest information technology and consulting services company, IBM is a global business and technology leader, innovating in research and development to shape the future of society at large.”

I dissected this blurb, pulling out the parts which describe IBM. I ended up with this:

  • IBM is large (the world’s largest)
  • IBM is global (diverse, international, in more than 170 countries)
  • IBM is business-oriented (solves business challenges)
  • IBM is a technology leader (innovative, focus on research and development)
  • IBM is shaping the future of society at large

Then I put it together into a single sentence:

“IBM is a large, global, business-oriented technology leader, shaping the future of society at large.”

That is when I realized that I was too focused on IBM’s “what,” so I removed everything that focused too heavily on the subject of the sentence (IBM) and focused my attention instead on the predicate. This left me with a single, easy sentence answering the questions: “Why is IBM?”, “What is its function?”, and “What are we trying to do?”.

“IBM is shaping the future of society at large.”

This is why IBMers get up in the morning. This is why we work hard. This is what we are hoping to accomplish in our own lives.

Simon Sinek states, “The 'why' comes from looking back.” Every person or company’s achievement should prove the “why”—so how do we prove IBM’s “why”? Let’s take a look at some of our victories in the past and present and compare.

In 1937, IBM’s tabulating equipment helped maintain employment records for 26 million people in support of the Social Security Act. In 1973-1974, IBM developed the Universal Product Code and released systems to support bar code scanning and automatic inventory maintenance. In a recent employee webcast, IBM’s senior vice president of Global Technology Services Martin Jetter communicated the idea, “We are the backbone of he world’s economy.” His supporting comments included our footprint in the airline industry, stating, “We manage the systems that support 25 percent of the total paid-passenger miles flown globally.” He also said, “Our services support 60 percent of daily card transactions in banking, 53 percent of mobile connections worldwide in telecom, and 61 percent of passenger vehicles produced in the auto industry.”

Lately, IBM brought attention to its revolutionary AI, better known as Watson, and is ushering in the idea of cognitive business analytics. In my opinion, these things prove that we are invested in shaping the future of a global society.

What does this mean about IBM? What does this mean about me?

I can’t speak for IBM as a whole, but I can talk about myself. I want to be a part of something bigger than myself; I want to contribute in a meaningful way, and understand what that contribution meant. I believe in a global society; we are all in this world together and I feel like there are more important issues that we can deal with other than our differences. I want to lead, or be a part of a team that leads; I strive to be successful. I am not OK with the status quo; I believe there is a better way. I have hope for the future. I don’t want to start a revolution. I want to be a part of something more pervasive, an underlying foundation that helps society thrive—not just changing society for the sake of change. I want to help lay a foundation that allows it to thrive and grow into something better. I believe that IBM identifies these goals, and projects this same message—a message that resonates with me at a very basic level. It sums up why I am proud to be an IBMer.

What about you?

“I am an IBMer” is not a sentiment that only employees need. In fact, it should go well beyond being employed at IBM. Our customers should feel the sentiment as well. Even people completely unaffiliated with IBM should be able to say, “I am an IBMer,” meaning that they believe in the same dream—the dream of a global society, working together to meet global goals; a dream about the future of society at-large.

What does IBM mean to you? Are you an IBMer too?

-Kevin Trachier

Categories: 
June 30, 2016

HA, DR, GSLB, LB: The What’s What and Who’s Who of Uptime

As a SoftLayer sales engineer, I get the opportunity to talk to a wide range of customers on a daily basis about almost everything under the sun. This is one of my favorite parts of working at SoftLayer: every day is unique and the topics range from a standalone LAMP server to thousands of servers in a big data cluster—and everything in between. It can be challenging at times, due to the infinite number of solutions that SoftLayer can run, but it also gives me the chance to learn and teach others. In this blog post, I’ll discuss high availability (HA), disaster recovery (DR)global server load balancing (GSLB), and load balancing (LB), as I occasionally hear customers mix up the terms, and I think a little clarity on the topics could help.

Before we dive into the differences, let’s define each in alphabetical order (I did take a stab at stating this in my own words, but Wikipedia does such a good job that I paraphrased from its descriptions and added in a little more context).

  • High availability (HA): HA is a characteristic of a system, which aims to ensure an agreed level of operational performance for a higher than normal period. There are three principles of system design in high availability engineering: the elimination of single points of failure (SPOF), reliable failover, and failure detection.
  • Disaster recovery (DR): DR involves a set of policies and procedures to enable the recovery or continuation of systems following a natural or human-induced disaster. Disaster recovery focuses on keeping all essential aspects of a business functioning despite significant disruptive events.
  • Global server load balancing (GSLB): GSLB is a method of splitting traffic across multiple servers using DNS and geographical locations as the means to determine where request traffic will be sent.
  • Load balancing (LB): LB is a way to distribute processing and communications evenly across multiple servers within a data center so that a single device does not carry an entire load. LB is essential in situations where it is difficult to predict the number of requests issued to a server, and it can distribute requests that would have been made to a single server to ease the load and minimize latency and other issues.

Now that we've defined each of these topics, let’s quickly check off the main points of each topic:

HA

  • No single points of failure (SPOF)
  • Each component of a system has as at least one failover node

Hardware Recommendations

  • If a server is part of an HA pair, it is recommended to run the OS on at least a RAID 1 group and DATA partitions on a RAID 1, 5, 6,10, or higher group
  • If the system is part of a cluster, it is always recommended to run the OS on at least a RAID 1 and DATA partitions can be optimized for storage capacity 
  • Redundant power

Network Recommendations

  • Dual path networking/uplinks
  • Utilize portable IP addresses for HA/service configurations as primary IPs assigned directly to a server or VLAN is specific to that instance and can lead to IP conflicts or unintended disruption in service
  • Database systems are configured at the application for HA or clustering
  • Web/app systems are configured at the OS or app in a HA pair or are placed behind a load balancer

DR

  • Companies should analyze their infrastructure and personnel assignment to identify mission-critical system components and personnel
  • A plan should be developed to identify and recover from a disaster; this plan should also include recovery time objective (RTO) and recovery point objective (RPO) to reflect the business model
  • A secondary data center is recommended to mitigate risks of a major natural or human disaster
  • Mission-critical systems should be on standby or quickly deployable to meet or beat a company’s stated RTO
  • Backup data should be stored offsite and ideally at the secondary DR site to reduce recovery time
  • Once a plan is in place, mock fail-overs should be performed regularly to ensure the DR plan is fully executable and all parties understand their roles

GSLB

  • Complete, independent systems should be deployed into two or more DC locations
  • Each location is accessible via a unique IP address(es)
  • Data systems should be designed to operate regionally independent and possibly synchronized on-schedule or on-demand
  • Each location hosts at least one LB instance that supports GSLB
  • Based on availability of each site, the location of a user, or data sovereignty regulations, users are directed to an available site via DNS resolution
  • Once a user has been directed to a site, standard load balancing takes precedence until the time to live (TTL) of the DNS resolution expires

LB

  • Each server within a LB pool should reside in the same DC as the LB, or performance may degrade and health checks may fail
  • A minimum of two servers should be included in a LB pool
  • Load should be spread across servers based on the specification of each server; if all servers are equal in specs, the load should be shared equally
  • Each server in a LB pool will need a public IP address and active public interface to respond to Internet requests
  • When possible, it is recommended to leverage LB features such as SSL offload to minimize load on web servers

I hope this clarifies the terms and uses of HA, DR, GSLB, and LB. Without background, tech jargon can be a bit ambiguous. In this case, some of the terms even share some of the same acronyms, so it’s easy to mix them up. If you haven't had a chance to kick the tires of the SoftLayer LB offerings or if you’re looking to build a DR solution on SoftLayer, just let us know. We’ll be happy to dive in and help you out.

- JD

 

Categories: 
June 27, 2016

Disaster Recovery in the Cloud: Are You Prepared?

While the importance of choosing the right disaster recovery solution and cloud provider cannot be understated, having a disaster recovery runbook is equally important (if not more). I have been involved in multiple conversations where the customer’s primary focus was the implementation of the best-suited disaster recovery technology, but conversation regarding DR runbook was either missing completely or lacked key pieces of information. Today, my focus will be to lay out a frame work for what your DR runbook should look like.

“Eighty percent of businesses affected by a major incident either never re-open or close within 18 months.” (Source: Axa Report)

What is a disaster recovery runbook?

A disaster recovery runbook is a working document that outlines a recovery plan with all the necessary information required for execution of this plan. This document is unique to every organization and can include processes, technical details, personnel information, and other key pieces of information that may not be readily available during a disaster situation.

What should I include in this document?

As previously stated, a runbook is unique to every organization depending on the industry and internal processes, but there is standard information that applies to all organizations and should be included in every runbook. Below is a list of the most important information:

  • Version control and change history of the document.
  • Contacts with titles, phone numbers, email addresses, and job responsibilities.
  • Service provider and vendor list with point of contact, phone numbers, and email addresses.
  • Access Control List: application/system access and physical access to offices/data centers.
  • Updated organization chart.
  • Use case scenarios based on DR testing, i.e., what to do in the event of X, and the chain of events that must take place for recovery.
  • Alert and custom notifications/emails that need to be sent for a failure or DR event.
  • Escalation procedures.
  • Technical details and explanation of the disaster recovery solution (network layouts, traffic flows, systems and application inventory, backup configurations, etc.).
  • Application-based personnel roles and responsibilities.
  • How to revert back and failover/failback procedures.

How to manage and execute the runbook

Processes, applications, systems, and employees can all change on a daily basis. It is essential to update this information in the DR runbook on a regular basis to ensure the accuracy of the document.

All relevant employees should receive DR training and should be well informed of their roles and responsibilities in a DR event. They should be asked to take ownership of certain tasks, which should be well documented in the runbook.

In short, we all hope to avoid a disaster. But when it happens, we must be prepared to tackle it. I hope the information above will be helpful in taking the first step towards preparing a DR runbook. Please feel free to contact me for additional information or guidance.

-Zeb

 

June 23, 2016

Meet the Integrated IBM Cloud Platform: SoftLayer and Bluemix

Did you know that you can complement your SoftLayer infrastructure with IBM Bluemix platform-as-a-service? (Read on—then put these ideas into practice with a special offer at the end.)

When you pair Bluemix with SoftLayer, you can buy, build, access, and manage the production of scalable environments and applications by using the infrastructure and application services together. 

Whether you need insight on the effectiveness of a multimedia campaign, need to process vast amounts of data in real-time, or want to deploy websites and web content for millions of users, you can create a better experience for your customers by combining the power of your SoftLayer infrastructure with Bluemix.

Bluemix solutions and services allow you to:

  • Optimize campaigns in real-time based on customer reaction using Watson Personality Insights and Insights for Twitter.
  • Run scalable analytics using Streaming Analytics to retrieve results in seconds.
  • Improve outcomes with Watson Alchemy API and Retrieve and Rank paired with high performance bare metal servers.
  • Automate hundreds of daily web deployments using SoftLayer and Bluemix APIs.
  • Securely store, analyze, and process big data using Cloudant database service with Apache Spark.

You can see the value of an integrated SoftLayer/Bluemix experience by looking at insights and cognitive, big data and analytics, and web applications.

Insights and Cognitive

Forty-four percent of organizations say customer experience will be the primary way they seek to differentiate from competitors.

The scenario: Marketing organizations and advertising agencies want to release a large, worldwide marketing campaign, complete with embedded ads. With the explosive growth of mobile, social, and video, those ads are often image- and video-intensive. Not only are these enterprises worried about how to run such a high-performing workload where customer data needs to stay in-country, but they have no idea how effective their campaign will be—and whether those receiving it are the users they’re trying to target—until it’s too late.

The solution: A media-rich campaign workload can run on high-performing bare metal servers in SoftLayer data centers. Cognitive services are added to understand in real-time the impact of campaign and target customers, whose personal data is stored in proximity to the user.

  • SoftLayer bare metal servers run media-rich (video, image) campaign workloads.
  • Bluemix’s Insights for Twitter service is used to understand in real-time the impact of the campaign.
  • Watson’s Personality Insights allows you to see, based on 40 calculated attributes, if users viewing ads match the target customers.
  • Globally diverse block storage enables data storage across the world.

Personality portrait

Big Data and Analytics

The value of data decreases over time. On average, it takes two weeks to analyze social data.

The scenario: Customers need to harness vast amounts of data in real-time. The problem is many data streams come too fast to store in a database for later analysis. Further, the analysis needs to be done NOW. From social media, consumer video, and audio, to security cameras, businesses could win or lose by being the first to discover essential patterns from these real-time feeds and act upon them.

The solution:  Customers can use Streaming Analytics and get results in seconds, not hours. Alchemy API and Retrieve and Rank services can improve decisions and outcomes all from bare metal servers with scalable IBM Containers.

•       Streaming Analytics can run scalable analytics solutions and get results in seconds, not hours.

•       Patterns that are found can be stored with the associated stream content in object storage and transferred around the world using CDN to be co-located with their customers.

•       Watson’s Retrieve and Rank service can improve decisions and outcomes.

•       Run services from high-performing, low-latency bare metal servers that can scale as activity swells using IBM Containers.

Hadoop, data warehouse, NOSQL diagram

Web Application

It can take several weeks for a DBMS instance to be provisioned for a new development project, which limits innovation and agility.

The scenario: Customers deploying websites and web content for millions of users need fast infrastructure and services so they can focus on their users, not spend their time managing servers and infrastructure. This is especially true for commerce sites that need to be constantly available for orders. These also need a reliable database to securely store the data. The problem is these customers do not want to manage their database, and need an infrastructure provider that is worldwide, reliable, and screaming fast.

The solution: Customers can host web applications on VMs and bare metal with a broad range of needs, including sites that require deep data analysis. Apache Spark can be used to spin up in-memory computing to analyze Cloudant data and return results 100x faster to the user.

  • Automate hundreds of web deployments using SoftLayer APIs.
  • Cloudant DB offloads DB management, reallocates budget from admins to application developers.
  • Apache Spark analyzes Cloudant data 100 times faster using in-memory computing cluster.
  • Bare metal servers provide a high-performing environment for the most stringent requirements.
  • Load balancers manage traffic, helping to ensure uptime.
  • Virtual servers with the Auto Scale service grow and shrink environment to consistently meet needs of application without unnecessary expenditures.
  • Object storage open APIs speed worldwide delivery via CDN.

Cloudant diagram

Exciting Offer

Put these ideas into practice by trying Bluemix today. To get you started, we are offering you a $200 Bluemix spending credit for 30 days when you link your SoftLayer account with a Bluemix account. When you link your Bluemix and SoftLayer billing accounts, you receive a $200 credit toward Bluemix usage. The credit must be used within 30 days of linking the accounts.

Follow these easy instructions to get started:  

  • Visit the SoftLayer customer portal and log into your account.
  • Open a ticket to request the ability to enable the ability to link your Bluemix account.
  • Once activated, the “Link a Bluemix Account” button will appear at the top of the SoftLayer customer portal page.
  • Click on the “Link a Bluemix Account” button. 
  • Follow the on-screen instructions to link your SoftLayer account to a Bluemix account.

This offer expires on December 30, 2016.

Learn More

Bluemix Intro Demo

Watson Personality Insights

Real Time Streaming Analysis

Hybrid Data Warehouse



 

-Thomas Recchia

June 20, 2016

VMware on SoftLayer Just Got Even Easier

SoftLayer customers have been bringing VMware workloads and VMware add-ons to the infrastructure as a service (IaaS) platform for years. With the roll-out of per-processor monthly licensing and the automation of vSphere and vCenter deployment, the provisioning process has never been easier. 

Now SoftLayer has taken the next step by allowing customers to order and manage VMware add-ons with the same per-processor monthly pricing model. To celebrate, the sales engineering team has updated KnowledgeLayer and added a new section focused on VMware 6, including step-by-step guides for getting started on the platform. VMware vSphere 6 Getting Started, for example, details how to get vSphere servers up and running. It gives a detailed instructions on how to create from scratch, what VLAN and IP addresses customer should use, and the recommended network structure.  

Let’s review what else is new.

SoftLayer has added the vCenter Server Appliance to the catalog to allow customers to fully scale their environments up on their own. We’ve also added instructions on how you can deploy vCenter as an appliance. For smaller environments, customers can still deploy vCenter as a Windows add-on and get up and running in under an hour.

To make the vCenter appliance and other add-ons possible, SoftLayer has enhanced the customer portal to allow customers to order and manage all VMware licensing add-ons in a simple panel. Customers use this system to order and manage licenses for vCenter Server Appliance, Virtual SAN, NSX-V, Site Recovery Manager, and vRealize Operations/Automation/Log Insight. Combined with speedy SoftLayer bare metal server provisioning times, customers can stand up or extend their VMware footprint across the globe in no time.

VMware NSX on SoftLayer is nothing new, but the capabilities of the latest version and the month-to-month pricing make it an option worth considering. Between the edge gateways and distributed networking enhancements, customers can build security and standardization into the platform that follows their workloads from server to server and site to site. Customers can span a private layer 2 domain across completely different locations by using a VXLAN overlay across a layer 3 routed network. This is particularly useful for disaster recovery and for bursting on-premises workloads out to SoftLayer. Customers also leverage NSX to isolate workloads in a multi-tenant environment without the need for additional VLANs from SoftLayer. VMware 6 NSX Getting Started is your first stop to learn about micro-segmentation and best practices with NSX at SoftLayer.

VMware Virtual SAN is our latest addition to the platform and provides customers with a great option for hosting mission-critical workloads on single-tenant infrastructure with software-defined storage (SDS). Customers can leverage common x86 compute available on SoftLayer to build reliable, high performance, and scalable dedicated storage pools. It was designed for performance (caching and local disk access), affordability (mixing solid state and capacity SATA drives), and supportability without the need for a storage architect. It is tightly integrated with vSphere administration and brings features like snapshots, linked clones, vSphere Replication, and vSphere APIs for data protection. 

If you have questions about VMware on the SoftLayer cloud, get in touch with our sales representatives on live chat or phone. They’ll be happy to help and can also coordinate a consultation with the SoftLayer sales engineering team if you need one. You may find some of your initial questions have already been answered in our VMware FAQ.

I’m also delighted to share some video tutorials our sales engineering team created, entitled, “Getting Started With VMware 6.0 (Parts 1, 2, 3, 4).” This series will give you examples of deploying VMware and get some of your initial questions answered.

With that said, why not start deploying your VMware solution—or expanding your current VMware workloads with feature rich add-ons? Now is the best time for you to take advantage of our promotion to spin up your VMware solution at SoftLayer. Ask a SoftLayer sales representative on live chat to get more details.

-Rick Ji

June 16, 2016

Larger Virtual Servers Now Available

You asked. We listened. We’re excited to announce that our clients can now provision virtual servers with more cores and more RAM.

Starting today, you’re now empowered to run high compute and in-memory intensive workloads on a public and private cloud with the same quick deployment and flexibility you’ve come to enjoy from SoftLayer. After all, you shouldn’t have to choose between flexibility and power.

Oh, and did we mention it’s all on demand? Deploy these new, larger sizes rapidly and start innovating—right now.

Whether you require a real-time analytics platform for healthcare, financial, or retail, these larger virtual servers provide the capabilities you need to harness and maximize analytics-driven solutions.

Popular use cases for larger virtual servers include real-time big data analytics solutions requiring millisecond execution as needed by organizations processing massive amounts of data, like weather companies. Given the immense amount of meteorological inputs required for any location, at any time, at millisecond speed, larger virtual server sizes power weather forecast responses in real-time.

With SoftLayer virtual servers, you can segment your data across public, private, and management networks for better reliability and speed. You get unmetered bandwidth across our private and management networks at no additional charge, and unmetered inbound bandwidth on our public network. As real-time data-intensive workloads are developed, SoftLayer ensures that our best-in-class network infrastructure can retrieve and move data with speed.

New Sizes

Drum roll, please! Our newest offerings include:

Public virtual servers

Private virtual servers

Public virtual servers will be customizable, but will have limitations on various core/RAM ratios. Private nodes will provide complete customization.

Cores, RAM, storage

With the introduction of larger virtual servers, SoftLayer will also reconfigure socket/core ratios. The number of cores per socket is reflected below for newly deployed virtual servers:

Core:Socket Ratios

For clients using third-party software on virtual servers, it is recommended that you work with your software vendor to ensure socket-based licensing is properly licensed. 

Data Center Availability

Currently, larger public and private virtual servers will only be available in select data centers, with more coming online in the near future. The following locations will offer public and private virtual server combinations configured with more than 16 cores or more than 64 GB RAM:

Locations of larger public and private virtual servers

For more information on virtual servers and for pricing, read here.

We are always interested to see how you are flying in the cloud and how these larger virtual servers help drive value for your business. Please connect with us on Twitter: @milan3patel and @conradjjohnson.

-Milan Patel

Categories: 
June 3, 2016

Mount SoftLayer Object Storage in a Docker Container

The popularity of Docker containers has many organizations wanting to host containers in their cloud environments. They’re looking for ways to “marry” their existing cloud storage options with Docker containers, which offers application portability. SoftLayer offers persistent data (structured or unstructured) with its object, file, and block storage.

Of the three storage options, object storage is usually more popular in the cloud world as a pay-as-you-go option. It provides persistent storage for numerous workloads with image, video, and audio files, such as mobile and web applications. Combine persistence with the power of Docker containers, and the result is a highly portable and flexible application platform on the cloud. I’d like to showcase mounting SoftLayer object storage inside a Docker container using Cloudfuse. This example can, of course, be extended for further automation of the mount process as needed.

The following are steps for mounting object storage to a Docker container:

  1. Know your SoftLayer object storage credentials, which can be retrieved from your SoftLayer account.
username (Your SoftLayer Object Store Username or password string)
api_key (Your SoftLayer API Key
authurl (Authorization URL of the data center where your object store is hosted)
  1. Install Docker on your host machine. Click here for installation instructions.

     
  2. Create a new folder named SLObjectStoreTest and make it your current directory.

     
  3. Copy the following into a file named Dockerfile and store it in the SLObjectStoreTest folder. You can also clone it from GitHub.
# Dockerfile : Mount SoftLayer Object Store inside a container
# Version 1.1
 
# Pull base images
FROM ubuntu
 
# Set working directory
WORKDIR /root
 
# Install Python
RUN apt-get update && \
apt-get -y upgrade
 
# Install pip
RUN apt-get install -y python-pip && \
pip install softlayer-object-storage
 
# Install cloudfuse
RUN apt-get install -y build-essential libcurl4-openssl-dev libxml2-dev libssl-dev libfuse-dev && \
apt-get install -y curl && \
curl -L https://github.com/redbo/cloudfuse/tarball/master > cloudfuse.tar && \
tar -xzvf cloudfuse.tar && \
apt-get install -y libjson0 libjson0-dev && \
cd redb* && \
./configure && \
make && \
make install
ENTRYPOINT [/bin/bash"]
 
# Build the Docker image from the Dockerfile
$docker build

You should see the Docker image being built. It will take a couple of minutes.

  1. Check that the image exists once it’s built by typing $docker images.

     
  2. Use the following command to spin up a Docker container from this image:

docker run –cap-add SYS_ADMIN –privileged –device /dev/fuse:/dev/fuse:mrw -i -t <imageid></imageid>

You should see the bash command of the Docker container.

  1. Create a new folder where the SoftLayer Object Storage should be mounted, e.g.,

mkdir /storage

  1. Create a new file in /root directory named .cloudfuse.
  2. Enter your SoftLayer object storage credentials (from Step 1) in the .cloudfuse file like below :
username (Your SoftLayer Object Store Username)
api_key (Your SoftLayer API Key or password string)
authurl (Authorization URL of the data center where your object store is hosted)
  1. Mount the SoftLayer object storage at /storage by running

cloudfuse /storage

You should see your SoftLayer object store mounted at /storage in your Docker container!

You can now configure this image to run your application, which can leverage this container—or use the container as a Docker volume container, composed with other containers running your application.

In case you want to experiment with an already built Docker image, you can pull it from the softlayerobjectstore_mount repository.

-Sravan K Yallapragada

Categories: 
June 1, 2016

For a Limited Time Only: Free POWER8 Servers

So maybe you’ve heard that POWER8 servers are now available from SoftLayer. But did you know you can try them for free?

Yep. That’s right. For. Free.

Even better: We’re excited to extend this offer to our new and existing customers. For a limited time only, our customers can take up to $2,238 off their entire order using promo code FREEPOWER8.

That’s a nice round number. (Not!)

I bet you’re wondering how we came up with that number. Well, $2,238 gets you the biggest, baddest POWER8-est machine we offer: POWER8 C812L-SSD, loaded with 10 cores, 3.49GHz, 512GB RAM, and 2x960GB SSDs. Of course, if you don’t need that much POWER (pun intended), we offer three other configs that might fit your lifestyle a little bit better. Check them out here.

 

For a limited time only, our customers can take up to $2,238 off their entire POWER8 order.

 

Oh, and the not-so-fine print (as if I have to say it, but legal told me I had to, so…): This offer is good only on POWER8 servers. (Duh!) The offer expires September 30, 2016. You’re limited to one promo code use per customer only. Customers take up to $2,238 off the first order in the first billing cycle of your POWER8 server (which means order at the beginning of the month to take full advantage of the offer; if you wait till the 20th of the month, you only get it for 10 days—11 depending on whether the month has 30 or 31 days, but I digress). POWER8 is currently only rocking out in DAL09. This offer cannot be combined with any other offers, and SLIC accounts are not eligible.

For more information on this offer, please check out the FAQ or contact a sales representative. POWER up!

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