News Posts

October 6, 2014

G’day, Melbourne! SoftLayer’s LIVE in Australia.

Today, we’re excited to announce the launch of the newest SoftLayer data center in Melbourne, Australia! This facility is our first on the continent (with Sydney planned for later in the year), and it delivers that trademark SoftLayer service to our clients Down Under.

Our Aussie Mates

Over the years, our customer base has grown phenomenally in Australia, and it should come as no surprise that customers in the region have been clamoring for a SoftLayer data center Down Under to bring high performance cloud infrastructure even closer to them. These customers have grown to immense proportions with ahead-of-their-time value propositions and innovative ideas that have turned heads around the world.

A perfect example of that kind of success is HotelsCombined.com, an online travel platform designed to streamline the process of searching for and reserving hotel rooms around the world. Their story is nothing short of brilliant. A startup in 2005, they today serve more than 25 million visitors a month, has more than 20,000 affiliates, and a database of 800,000+ properties worldwide.

HotelsCombined.com partnered with SoftLayer to provision bare metal servers, virtual servers, load balancers, and redundant iSCSI storage around the world to best serve their global customer base. Additionally, they implemented data warehouse and predictive analytics capabilities on SoftLayer for their real-time predictive models and business intelligence tools.

Another great story is that of The Loft Group. I wrote about how they chose our cloud platform to roll out their Digital Learning Platform in a previous blog. They needed performance, analytics, monitoring, and scalability to accommodate their massive growth, and we were able to help.

Benefiting Down Under

Many of you have seen news about IBM’s plans to expand SoftLayer into Australia for a few months now. In fact, at the recent IBM Cloud Pre-Launch event (view the full event on demand here), Lance Crosby shared our vision for the region and the synergy that we are looking to create in the market.

Our expansion into Melbourne means that our customers have even more choice and flexibility when building their cloud infrastructure on our platform. With Australian data residency, many of our customers in Australia with location-sensitive workloads or regulatory/compliance data requirements immediately benefit from the new location. Additionally, with network points of presence in Sydney and Melbourne, users in Australia will see even better network performance when connecting to servers in any SoftLayer data center around the world. Users looking for additional redundancy in APAC have another location for their data, and customers who want to replicate data as though they are in the same rack can do so between Australia and one of our other locations.

Let the Bash Commence

To celebrate this exciting milestone, we have quite a few things lined up for the region. First up, a special promotion for all those who would like to check out the performance of this facility—new customers and our existing loyalists. You can get US$500 off on your first month's order (bare metal, private virtual, public virtual—anything and everything listed in our store!) for the Melbourne data center. More details on the promo, features, and services are available here.

Next up—parties! We have a couple of networking events planned. SoftLayer customers, partners, enthusiasts, and friends are invited to join us in Melbourne on October 9, and Auckland, New Zealand, on October 15 for a fun evening with SLayers and peers. If you’re in the area and want more details, email us at marketingAP@softlayer.com with the following information:

  • Subject: I Would Like to Attend SoftLayer Night: Celebrating Data Centre Go-Live
  • Body: Your Name, contact phone number, city where you would like to attend, and one line about why you would like to attend.

Space is limited, and you don’t have much time to reserve your spot, so let us know as soon as possible.

These are exciting times. I’m extremely eager to see how Australian businesses leverage these new in-country facilities and capabilities. Stay tuned for new stories as we hear from other happy customers.

Cheers.
@namrata_kapur

October 3, 2014

Happy National Techies Day!

Today marks the 15th anniversary of National Techies Day—originally started to encourage students to learn more about a career in technology.

To be honest, we get teary-eyed when we hear young techies say they want to be a computer programmer, engineer, or a web developer when they grow up. Techies define, redefine, and refine the world, and the future techies will push the limits further than we ever imagined. How exciting!

At SoftLayer, National Techies Day has a special place deep in our HeartLayer. If you frequent our blog regularly or follow us on Twitter, you’ve seen us mention “Innovate or Die” once or twice . . . or a hundred times. It’s our motto. And, really when you break it down, National Techies Day celebrates technology and innovation and the people that keep us moving forward; for without innovation, we truly become stagnant.

It’s like our CEO, Lance Crosby said, "We don’t want to build a company to meet customers’ currents needs. We want to build a company to meet the needs our customers don’t even know they have yet.

So this National Techies Day we’d like to thank all the trailblazers who came before us. For all those who were teased and called nerd and geek, we thank you; for now we proudly wear these classifications as badges of honor.

We’d like to thank all the tech CEOs for making it socially acceptable to wear jeans and t-shirts to work every day; I am literally wearing a SoftLayer t-shirt and jeans right now as I type, so thanks.

We’d also like to remind all the non-techies out there to give a big shout-out to your IT department techies for getting you back online when you get the dreaded blue screen or experience other equally terrifying “my PC is acting up” situations. (“Did you try turning it off and on again?”)

And finally, to all the kids out there who know how to operate every technological device at home better than their parents, let us just say, working in technology is totally awesome (!), and we can’t wait to see what great things y’all will come up with in the future.

-JRL

Categories: 
September 17, 2014

SoftLayer Asia Roadshow Kick-starts its 5 City Tour

To help developers understand the benefits of the cloud and how to make their business scalable with the Softlayer environment, SoftLayer, in partnership with e27, is excited to announce the SoftLayer Asia Roadshow. The roadshow will stop in five cities:

  • Kuala Lumpur, Malaysia — October 1, 2014
  • Jakarta, Indonesia — October 3, 2014
  • Hong Kong — October 8, 2014
  • Bangkok, Thailand — October 10, 2014
  • Singapore — October 15, 2014

Designed as a half-day workshop with SoftLayer product and technical mentors, attendees will interact with instructors on how SoftLayer solutions scale and perform the way they do. The team will also take you through real business cases of how technical teams improved their performances in industries such as e-commerce, social media, and mobile gaming.

What you can expect at the workshop:

  • Practical and technical advice that you can apply immediately to help resolve trouble spots and improve performance in your organization’s IT environment
  • Learn how SoftLayer servers are provisioned so that you can build your own public and private node virtual servers
  • Learn and leverage SoftLayer Application Programming Interface (API) to interact with your account, products, and services

Who you will meet:

SoftLayer Road Show

Interested?

If you are a startup, developer, or an entrepreneur looking to hone your cloud skills then this workshop is for you. Since there are limited seats in each location, visit www.e27.co/softlayer to register, and the team will get back to you.

-Namrata

September 4, 2014

Keeping your private parts private.

Even with the knowledge that images can live on forever to haunt you, people continue to snap self-portraits in compromising positions (it’s your prerogative). Heck, before smart phones came along, people were using Polaroids to capture the moment. And, if history teaches us anything, people will continue the trend—instead of a smart phone, it’ll be a holodeck (a la Star Trek). Ugh, can you imagine that?

The recent high-profile hack of nude celebrity photos came from private phones. They weren’t posted to Facebook or Instagram. These celebrities didn’t hashtag.

#birthdaysuit #emperorsnewclothes #whoneedsdesignerthreads #shegotitfromhermama

Their sensitive data was compromised.

After speculation the hack stemmed from an iCloud® security vulnerability, Apple released a statement saying, “We have discovered that certain celebrity accounts were compromised by a very targeted attack on user names, passwords and security questions, a practice that has become all too common on the Internet.” The cloud platform was secure. The users’ security credentials weren’t.

These were private photos intended for private use, so how did they get out there? How can you protect your data; your images; your privacy?

You’ve heard it once; twice; probably every time you create a new account online (and in this day in age, we all have dozens of user accounts online):

  1. Use a strong password. This SoftLayer Blog is an oldie but a goodie where the author gives the top three ways to make a password: 1) use a random generator like random.org; 2) use numbers in place of letters—for example, “minivan” becomes “m1n1v4n”; 3) write your passwords down in plain sight using “Hippocampy Encryption” (named in honor of the part of the brain that does memory type activities). Or take the XKCD approach to password security.
  2. And for heaven’s sake, don’t use the same password for every account. If you duplicate usernames and passwords across sites, a hacker just needs to access one account, and he or she will be able to get into all of your accounts!
  3. Craft little-known answers to security questions. Don’t post a childhood photo of you and your dog on Facebook with the description, “Max, the best pup ever” and then use Max as a security validation answer for “What’s the name of your favorite pet?” It’s like you’re giving the hackers the biggest hint ever.
  4. If available, use a two-factor authentication security enhancement. The government (FISMA), banks (PCI) and the healthcare industry are huge proponents of two-factor authentication—a security measure that requires two different kinds of evidence to prove that you are who you say you are and that you should have access to what you're trying to access. Read our blog or KnowledgeLayer Article for more details.
  5. Remember passwords are like underwear—don’t share them with friends and change them often. When it comes to passwords, at least once a year should suffice. For underwear, we recommend changing more regularly.

We won’t tell you what to do with your sensitive selfies. But do yourself a favor, and be smart about protecting them.

-JRL

August 26, 2014

Bare Metal Power. By the Hour.

Think quickly. You hear that your new app will be featured on the front page of TechCrunch in less than two hours. Because it’s a resource-intensive application you know that a flood of new users will bog down its current cloud infrastructure and you’ll need to scale out.

What do you do? Choose virtual servers to guarantee quick deployment and more flexibility? Opt for bare metal servers to deliver the best user experience (while crossing your fingers that the servers are online in time for the flood of traffic)? In times like these, you shouldn’t have to choose between flexibility and power.

You need hourly bare metal servers.

We’ve streamlined the deployment of four of our most popular bare metal configurations, and with that speed, we’re able to offer them with hourly billing! With the hardware pre-configured, you tell us where you want the server to be provisioned—Dallas, San Jose, Washington D.C., London, Toronto, Amsterdam, Singapore, and Hong Kong—and which operating system you’d like us to install— CentOS, Red Hat, FreeBSD, or Ubuntu. And in less than 30 minutes, your server will be online, fully integrated with your other SoftLayer servers and services, and ready for you.

Use the server for as long as you need it. Spin it down when you’re done. Pay for the hours you had it on your account. It’s that easy. No virtualization. No noisy neighbors. Just your computing-intensive workload, the hardware configuration you need, and a phobia-proof commitment.

Why you need hourly bare metal servers in your cloud life?

  • Processing Power: You have short-term workloads that require significant amounts of processing power. To get the same performance from virtual servers, you might have to provision twice as many nodes or run them for twice as long.
    • Example: a business intelligence ELT (Extract/Load/Transform) application.
  • Schedule-based Workloads: You have a number of applications that require compute and storage resources on a set schedule (i.e., once every month), and you don’t want to deploy (and pay for) high-end machines that will sit idle at all other times.
    • Example: payroll processing or claims payment processing.
  • Performance Testing: Certify or validate how an application performs on a specific hardware configuration.
    • Example: Software or mobile application companies can validate performance on specific hardware platforms.

With bare metal performance available on demand and on hourly terms, you don’t have to compromise performance for flexibility. When TechCrunch comes calling, you have peace of mind that your app’s success and popularity won’t bring it down.

-RJ

August 20, 2014

SoftLayer is in Canada, eh?

Last week, we celebrated the official launch of our Toronto (TOR01) data center—the fourth new SoftLayer data center to go live in 2014, and our first in Canada! To catch you up on our progress this year, we unveiled a data center in Hong Kong in June to provide regional redundancy in Asia. In July, we added similar redundancy in Europe with the grand opening of our London data center, and we cut the ribbon on a SoftLayer data center designed specifically for federal workloads in Richardson, TX. The new Toronto location joins our data center pods in Washington, D.C., as our second location in the northeast region of North America.

As you can imagine, our development and operations teams have been working around the clock to get these new facilities built, so they were fortunate to have Tim Hortons in Toronto to keep them going. Fueled by countless double-doubles and Timbits, they officially brought TOR01 online August 11! This data center launch is part of IBM’s massive $1.2 billion commitment to in expanding our global cloud footprint. A countless number of customers have asked us when we were going to open a facility in Canada, so we prioritized Toronto to meet that demand. And because the queue had been building for so long, as soon as the doors were opened, we had a flood of new orders to fulfill. Many of these customers expressed a need for data residency in Canada to handle location-sensitive workloads, and expanding our private network into Canada means in the region will see even better network performance to SoftLayer facilities around the world.

Here are what a few of our customer had to say about the Toronto launch:

Brenda Crainic, CTO and co-founder of Maegan said, “We are very excited to see SoftLayer open a data center in Toronto, as we are now expanding our customer base in Canada. We are looking forward to host all our data in Canada, in addition to their easy-to-use services and great customer service."

Frederic Bastien, CEO at mnubo says, “We are very pleased to have a data center in Canada. Our customers value analytics performance, data residency and privacy, and deployment flexibility—and with SoftLayer we get all that and a lot more! SoftLayer is a great technology partner for our infrastructure needs.”

With our new data center, we’re able to handle Canadian infrastructure needs from A to Zed.

While we’d like to stick around and celebrate with a Molson Canadian or two, our teams are off to the next location to get it online and ready. Where will it be? You won’t have to wait very long to find out.

I’d like to welcome the new Canucks (both employees and customers) to SoftLayer. If you’re interested in getting started with a bare metal or virtual server in Canada, we’re running a limited-time launch promotion that’ll save up to $500 on your first order in Toronto: Order Now!

-John

P.S. I included a few Canadianisms in this post. If you need help deciphering them, check out this link.

July 14, 2014

London Just Got Cloudier—LON02 is LIVE!

Summer at SoftLayer is off to a great start. As of today, customers can order SoftLayer servers in our new London data center! This facility is SoftLayer's second data center in Europe (joining Amsterdam in the region), and it's one of the most anticipated facilities we've ever opened.

London is the second SoftLayer data center to go live this year, following last month's data center launch in Hong Kong. In January, IBM committed to investing $1.2 billion to expand our cloud footprint, and it's been humbling and thrilling at the same time to prepare for all of this growth. And this is just the beginning.

When it comes to the Europe, Middle East, and Africa region (EMEA), SoftLayer's largest customer base is in the U.K. For the last two and a half years I’ve been visiting London quite frequently, and I've met hundreds of customers who are ecstatic to finally have a SoftLayer data center in their own backyard. As such, I'm especially excited about this launch. With this data center launch, they get our global platform with a local address.

The SoftLayer Network

Customers with location-sensitive workloads can have their data reside within the U.K. Customers with infrastructure in Amsterdam can use London to add in-region redundancy to their environments. And businesses that target London's hyper-competitive markets can deliver unbelievable performance to their users. LON02 is fully integrated with the entire SoftLayer platform, so bare metal and virtual servers in the new data center are seamlessly connected to servers in every other SoftLayer data center around the world. As an example of what that means in practice, you can replicate or integrate data between servers in London and Amsterdam data centers with stunning transfer speeds. For free. You can run your databases on bare metal in London, keep backups in Amsterdam, spin up virtual servers in Asia and the U.S. And your end users get consistent, reliable performance—as though the servers were in the same rack. Try beating that!

London is a vibrant, dynamic, and invigorating city. It's consistently voted one of the best places for business in the region. It's considered a springboard for Europe, attracting more foreign investors than any other location in the region. A third of world’s largest companies are headquartered in London, and with our new data center, we're able to serve them even more directly. London is also the biggest tech hub in-region and the biggest incubator for technology startups and entrepreneurs in Europe. These cloud-native organizations have been pushing the frontiers of technology, building their businesses on our Internet-scale platform for years, so we're giving them an even bigger sandbox to play in. My colleagues from Catalyst, our startup program, have established solid partnerships with organizations such as Techstars, Seedcamp and Wayra UK, so (as you can imagine) this news is already making waves in the U.K. startup universe.

For me, London will always be the European capitol of marketing and advertising (and a strong contender for the top spot in the global market). In fact, two thirds of international advertising agencies have their European headquarters in London, and the city boasts the highest density of creative firms of any other city or region in the world. Because digital marketing and advertising use cases are some of the most demanding technological workloads, we're focused on meeting the needs of this market. These customers require speed, performance, and global reach, and we deliver. Can you imagine RTB (real-time-bidding) with network lag? An ad pool for multinationals that is accessible in one region, but not so much in another? A live HD digital broadcast to run on shared, low-I/O machines? Or a 3D graphic rendering based on a purely virtualized environment? Just thinking about those scenarios makes me cringe, and it reinforces my excitement for our new data center in London.

MobFox, a customer who happens to be the largest mobile ad platform in Europe and in the top five globally, shares my enthusiasm. MobFox operates more than 150 billion impressions per month for clients including Nike, Heineken, EA, eBay, BMW, Netflix, Expedia, and McDonalds (as a comparison I was told that Twitter does about 7 billion+ a month). Julian Zehetmayr, the brilliant 23-year-old CEO of MobFox, agreed that London is a key location for businesses operating in digital advertising space and expressed his excitement about the opportunity we’re bringing his company.

I could go on and on about why this news is soooo good. But instead, I'll let you experience it yourself. Order bare metal or virtual servers in London, and save $500 on your first month service.

Celebrate a cloudy summer in London!

-Michalina

May 29, 2014

Startups and BBQ – The New Memphis

BB King. Elvis. Graceland. Jerry Lee Lewis. Beale Street. Cotton. Shipping. Martin Luther King. Civil Rights on the national stage. All of these things come to mind when you think of Memphis, Tennessee. You can now add one more to that list: Startups.

Yep. That’s right. Startups.

Memphis has a long history of economic success. From the early days of its settlement, it was a shipping and trading hub for the early United States thanks to the Mississippi River. It progressed into one of the world’s largest cotton producers, even having a cotton exchange similar to the stock exchange on Wall Street. As our country grew, so did Memphis’ value because of geographic location. Today, more than 60 percent of the U.S. population is within a one-day drive of Memphis. It has grown into a logistics hub and houses several North American railway companies, as well as FedEx.

What’s awesome to see on my second stop of our 2014 small-market tour, is that there is an undercurrent happening in Memphis that is shifting the landscape of the economic success of the region to technology. And it’s happening through the leadership of folks like Eric Mathews and Patrick Woods. Mathews heads up StartCo, a regional accelerator with 20 startups, all of which have come to Memphis to develop their companies. Woods is in charge of a very unique program, started by A>M Ventures that helps early stage companies get the right message out about their products, who they are, and where they are going.

Our team met Woods at SXSW in 2013. Over the past year, we have worked together to help Woods’ outreach efforts by building a bridge from Memphis to Silicon Valley and through other early stage startup communities. We connected with Mathews at SXSW this year through one of our strongest partners, the Global Accelerator Network. Mathews was very convincing. He not only showed me a startup community that was thriving, but he also fed me world-class BBQ at the same time.

Did somebody say BBQ? You don’t really have to ask @KelleyHilborn or me twice. Our Pavlovian response kicked in and we had our flights booked before you could flip a coin.

Last week marked the annual celebration of Memphis’ BBQ Fest – one of the largest festivals of its kind in the world. It also marked the first week for the StartCo teams, and we were there to welcome them with some SoftLayer Catalyst goodness (as a side to that BBQ).

We met with all of the teams and were greeted by folks from all over the world. Teams from NYC, Europe, Silicon Valley, and even local Memphis were made up of entrepreneurs who were eager to hear about Catalyst and how we could connect them to our community. From big data companies, to analytics companies and even a company that manufactures a chip for your dog, these teams definitely have the smarts and character to disrupt and succeed.

Our office and mentor hours provided us a strong foundation to connect with the startups one-on-one. BBQ Fest and events with A>M Ventures, StartCo, and our friends from Keen.io gave us an opportunity to spend two full days with the entrepreneurs, getting a higher sense of where they hoped to take their businesses.

The teams in Memphis are just as hungry, innovative, capable, and smart as any we work with in our startup ecosystems around the world. What we loved most about our time in Memphis was how welcoming the local leaders were, and further how open-minded they are to making a positive impact on this world. The leadership that is building this tech ecosystem from the ground up is doing so in an open, communal, and giving way, which all tech ecosystems need to be built upon.

Because of this philosophy, they are ensuring their success. They’re creating a community based on collaboration and mutual success. It reminds me of cities like Boulder and Portland. These cities were built on the same principles, and they enjoy greater success than many other larger markets.

And SoftLayer was there at the beginning. We’re excited to watch this ecosystem grow, and to continue collaborating to help support people like Mathews, Woods and many others in Memphis who see the forest through the trees.

Next stop on the small market express…Kelowna, British Columbia. Our very own @gkdog will be delivering a keynote and sitting on a panel, instilling our community and strategic philosophies on his home Canadian turf.

-@JoshuaKrammes

April 17, 2014

Deep in the Heart of Te(ch)xas: SXSW 2014

SXSW 2014 was bigger and crazier than ever. For anyone who has been sleeping under a rock, SXSW is one of the largest, most intense start-up technology, music, and film festivals on the planet. Held in March, SXSW turns Austin, Texas, into the global epicenter of everything (startup) technology.

As in years past, SoftLayer hosted the Speakeasy lounge, a daytime co-working space and community/networking lounge in the evening. For the second straight year, the lounge blew our expectations out of the water. Over the course of 48 hours, we saw over a thousand partners, start-up clients, fellow colleagues, and members of the global start-up community come through the doors. To give you an idea of how “global” the community was, I walked through the lounge at one point and heard six different languages being spoken.

Our start-up partners used the lounge to escape the chaos of the festival so they could get work done. In the space, they could relax, send emails, connect with clients and friends, or just find some peace and quiet away from the cacophonous show floor (and even-noisier 6th Street).

Catalyst Lounge SXSW 2014

One of the biggest highlights at SXSW for the Catalyst team was a panel that I moderated about building meaningful, organic communities around brands. The panelists for this discussion were George Karidis, COO of SoftLayer; Ben Rigby, CEO of Sparked; Samar Birwadker, CEO of Good.co; and Justin Johnson, director of developer evangelism for Keen.io. The group explained how their brands’ approaches to community engagement helped them build momentum and succeed faster, and I was humbled to hear how the SoftLayer Catalyst program impacted their decisions shaping their own communities. To cap off the session, the panelists also brought up the benefits of using Catalyst for testing and scaling during their early stages, so they could understand how to use the infrastructure as they grew. You need look no further for validation of our model than to have three of our most successful clients attributing their success to it.

In addition to the Speakeasy and the panel discussion, SoftLayer was also well represented on the SXSW show floor. Over the course of the show, clients, partners, and prospects stopped by to try their hands at the Server Challenge, and we had some phenomenal conversations about the future of the cloud and how SoftLayer is forging a new path in the infrastructure as a service game.

What a lot of people don’t realize about SXSW is that the majority of business gets done outside of the show floor. Each night presents opportunities to connect with and learn about individuals in the global start-up community. For example, Catalyst partner Planwise held a party and barbecue where they discussed best practices for start-ups in financial technology. We got in on the fun as well when we partnered with Techstars to host one of the hottest parties at SXSW Interactive. DJed by Thievery Corporation and attended by over a thousand guests, if you managed to get a hard-to-come-by ticket, you had a great time and met a lot of amazing people.

SoftLayer & Techstars Party SXSW 2014

Over the years, SXSW has proven to be a melting pot for creativity and innovation on a global scale. As businesses look for new ways to gather and present information, providers like SoftLayer become an integral part of their approaches. Our goal with Catalyst is to stay front-and-center in the startup movement … So it’s a safe bet that you’ll see us again at SXSW 2015.

-@joshuakrammes

April 14, 2014

OpenSSL Heartbleed Update

On April 7th, the OpenSSL Project released an update to address a serious security flaw (CVE-2014-0160), which allows remote attackers to obtain sensitive information from process memory via crafted packets that trigger a buffer over-read, as demonstrated by reading private keys, related to d1_both.c and t1_lib.c, aka the Heartbleed bug.

SoftLayer Infrastructure

After notification of this vulnerability we began a close examination of our services to determine any that may have been affected. Both the SoftLayer customer portal and API are serviced behind hardware load balancers and neither the hardware load balancers nor the software running on the servers behind them were found to be running vulnerable versions of OpenSSL. This was confirmed by the hardware vendor and direct testing as well. During these tests it was discovered that certain nodes of our Object Storage cluster were running a vulnerable version of OpenSSL. The software was immediately patched to remediate the issue. Although there is no indication that this vulnerability was exploited, the subset of customers potentially affected has been advised of precautionary measures to ensure continued security.

Additionally, our team forced updates to all of our internal operating system update mirrors as soon as patched versions were released by their publishers. Our system automatically checks for and updates all operating system versions hosted on our mirrors, but due to the urgency of this exploit, manual updates were run as quickly as possible to have patched versions available sooner.

SoftLayer Customers

Due to the nature, surface area, and severity of this vulnerability, we recommend revoking all possibly compromised keys and reissuing new certificates for any service secured using the OpenSSL library. The rekeying process can vary depending on your Certificate Authority (CA) and you should contact them if you have questions on how to complete this process. This OpenSSL vulnerability has major security implications for a wide range of operating systems and applications and may necessitate rebooting your hardware (or restarting services) to ensure all services linking against the affected code use the updated version of the OpenSSL library. We also recommend that you patch all of your servers and change passwords as soon as possible. Take this opportunity to review your overall password strategy including password strength and password sharing across sites.

-@skinman454

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