News Posts

February 9, 2015

Eradicating Ebola with Grid Computing Linked by the SoftLayer Network

On September 30, 2014, the Centers for Disease Control confirmed the first case of Ebola in the U.S. Although not uncommon to hear of outbreaks in other parts of the world, this first case in the U.S. just happened to be in our own headquarters’ backyard—Dallas.

IBM jumped at the opportunity to help find a cure or at least a treatment for the virus, not necessarily because SoftLayer happened to be in the “storm’s eye,” but as Stanley S. Litow, IBM’s vice president of Corporate Citizenship and president of the IBM International Foundation said, “It is a privilege to partner with The Scripps Research Institute to advance the process of identifying an Ebola cure.”

But finding a cure is difficult. The Scripps Research Institute (TSRI), an independent, not-for-profit organization has been researching Ebola for the past 11 years. Dr. Erica Ollmann Saphire, says, “We’ve solved the structures that explain what the surface of Ebola virus looks like, how it attaches to and drives itself into cells, and how it behaves like a wolf in sheep’s clothing in hiding itself from an immune response.” [Read more on the research.] Finding a cure could take hundreds of years of computing time—not manpower. And now that more people are more mobile, it is vital to find a cure since the disease can easily spread over vast distances and quickly escalate into an epidemic.

The Technology Behind The Science

IBM’s philanthropic division, Corporate Citizenship, created World Community Grid in 2004 as a way for individuals to donate their spare processing power from their personal computers, tablets, and mobile phones when not in use. The World Community Grid is utilizing grid computing for researchers, like TSRI, to accelerate their research by breaking the research into millions of little tasks. When a device is not in use, it downloads one of these tasks, calculates, and then sends it back to the researchers when complete. Instead of utilizing one super computer, researchers harness the power of a virtual super computer. This collection of computing power is all connected via the SoftLayer network.

After the Ebola outbreak last fall, the number of infections increased steadily until last week. Officials link the increase to emergency funds for containing the disease in West Africa starting to run out. We may not see Ebola cured overnight, but thanks to grid computing and the efforts of scientists and individuals donating their idle computing power resources, hopefully treatments and vaccinations for this disease and many other diseases can be developed sooner.

- JRL

February 6, 2015

The SLayer Standard Vol. 1 No. 5

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

IBM Lands Cloud Deals With Marriott, Others
IBM Cloud has entered into deals with Marriott, Opera Software, Sohonet, and Kallo.

What IBM Is Doing to Prove Cloud Computing Can Help Any Industry
IBM is making a major push to convince its enterprise customers, like Marriott, of the benefits of migrating to the cloud.

Sohonet Delivers Cloud for Rendering
Sohonet has signed on to IBM Cloud’s SoftLayer IaaS platform to provide its extensive network of film and media companies with the compute and storage resources they need.

National Grid Uses IBM to Add Predictive Maintenance Capabilities
National Grid is using cloud-based analytics powered by IBM Cloud’s SoftLayer to provide preventative maintenance.

Additionally, SoftLayer CTO Marc Jones recently met with members of the European press during a recent visit to Germany, France, and the U.K. Click here to read some of the key stories covering his visit.

-Betsy

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January 30, 2015

The SLayer Standard Vol. 1 No. 4

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

The Man Behind IBM’s Cloud-Based Campaign
Robert LeBlanc, a 33-year IBM veteran, was named the leader of a new dedicated cloud unit in early January.

EMLYON Business School to Create a Smart Business School via IBM Cloud
EMLYON Business School will develop a new digital learning environment to deliver personalized, on-demand business education on a global basis via IBM Cloud’s SoftLayer infrastructure.

KONA’s Choice of IBM Cloud Set to Help Them Claim Significant Part of BaaS Market
KONA Uruguay will launch its new cloud-based application development service on IBM Cloud’s SoftLayer.

-Betsy

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January 23, 2015

The SLayer Standard Vol. 1 No. 3

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

IBM: Cloud Revenue Hit $7 Billion in 2014
On Tuesday, IBM announced that its total cloud revenue for fiscal year 2014 hit $7 billion, up 60 percent from the prior-year period.

Chalk Up Another Two Customer for IBM’s Cloud Business
IBM’s newly formed cloud division has announced new agreements with Anthem and Clarient Global.

IBM Bluemix PaaS a Strong Contender Against AWS
IBM's most promising strategy so far may lie in its newest endeavor: Bluemix PaaS, which runs on SoftLayer’s cloud.

10 Things You Should Worry About in 2015
InfoWorld outlines 10 things to look out for in 2015, and number three is IBM’s cloud, including SoftLayer’s expanded footprint of data centers.

-Betsy

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January 16, 2015

The SLayer Standard Vol. 1 No. 2

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

IBM SoftLayer IaaS Stands Up to AWS With Free Support, Networking
IBM's SoftLayer IaaS offers low-cost networking and free support, tempting some customers away from AWS.

Computing, Fast and Slow
The Economist explores the challenges and possibilities for IBM, noting that “things began to change in 2013 when it [IBM] acquired SoftLayer, a cloud-computing provider” along with partnerships with other companies like Apple and Twitter.

IBM Brings Its Cloud to Mexico
IBM Cloud opened a new data center in Mexico, enabling customers to store location-sensitive data near Mexico while taking advantage of the data protection offered by redundancy options within SoftLayer’s global network.

IBM Mainframe Makeover: Mobile, Big Data Reality Check
IBM's cloud didn't catch fire until SoftLayer entered the picture in 2013.

-Betsy

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January 15, 2015

Hot in 2015: Trends and Predictions

As cloud technology moves into 2015, the pace of innovation in the cloud space continues to accelerate faster and faster. Being no stranger to innovation ourselves, we’ve got our collective finger on the pulse of what’s up and coming. Here are some trends we see on the horizon for cloud in 2015.

Hybrid cloud
As more and more workloads move to the cloud, many companies are looking for a way to leverage all of the value and economies of scale that the cloud provides while still being able to keep sensitive data secure. Hybrid cloud solutions, which can mean an environment that employs both private and public cloud services, on- and off-prem resources, or a service that combines both bare metal and virtual servers, will continue to grow in popularity. With 70 percent of CIOs planning to change their company’s sourcing and technology relationship within the next three years, Gartner notes that hybrid IT environments will dominate the space as they offer many of the benefits of legacy, old-world environments but still operate within the new-world as-a-service model.

Read more:
+IBM Hybrid Clouds

Bare metal
In 2015, the term bare metal will be officially mainstream. Early on, bare metal servers were seen as a necessity for only a few users, but now it has become the ideal solution for processor-intensive and disk I/O-intensive workloads like big data and analytics. We’ve been in the business of bare metal (formerly called dedicated servers) for 10 years now, and we’re happy to see the term become a standard part of the cloud dialogue. As cloud workloads get tougher and more complex in 2015, companies will continue to turn to bare metal for its raw performance.
Security
Security has been a hot topic in the news. In 2014, major retailers were hacked, certain celebrity photos were leaked, and issues surrounding government surveillance were in the spotlight. More than ever, these incidents have reminded everyone that the underlying architectures of the Internet are not secure, and without protections like firewalls, private networks, encryption, and other security features, private data isn’t truly private. In response to these concerns, tech companies will offer even higher levels of security in order to protect consumers’ and merchants’ sensitive data.

Read more:
+SoftLayer Cloud Security

Big data
Big data moves from hype and buzzword status to mainstream. The cloud industry has seen a change in the way big data is being put to work. It’s becoming more widely adopted by organizations of all types and sizes, in both the public and private sectors. One such organization is the Chicago Department of Public Health, which is using predictive analytics and data to experiment and improve food inspection and sanitation work. The city’s team has developed a machine-learning program to mine Twitter for tweets that use words related to food poisoning so that they can reply directly to posters, encouraging them to file a formal report. We’ll see much more of this kind of smart application of big data analytics to real-life problems in the year to come.

Read more:
+ In Chicago, Food Inspectors are Guided by Big Data

Docker
Docker is an open platform for developers and system administrators to build, ship, and run distributed applications. It enables apps to be quickly assembled from components and eliminates the friction between development, QA, and production environments. Streamlining workflow, the Docker software container allows developers to work on the exact same deployment stack that programmers use and contains all the dependencies within it. It can also be moved from bare metal to hybrid cloud environments—positioning it to be the next big thing on the cloud scene in 2015. IBM has already capitalized on Docker’s simplicity and portability by launching its IBM Containers service, part of Bluemix, last month. IBM Containers will help enterprises launch Docker containers directly onto the IBM Cloud via bare metal servers from SoftLayer.

Read more:
+Docker
+At DockerCon Amsterdam, an Under Fire Docker Makes a Raft of Announcements

Health care
The medical and health care industries will continue to adopt cloud in 2015 to store, compute, and analyze medical data as well as address public concerns about modernizing record-keeping and file-sharing practices. The challenge will be keeping patients’ sensitive medical data secure so that it can be shared among health care providers, but kept safely away from hackers.

Read more:
+Coriell Life Sciences

Data sovereignty
In order to comply with local data residency laws in certain regions, many global companies are finding it necessary to host data in country. As new data centers are established worldwide, it’s becoming easier to meet data sovereignty requirements. As a result of launching new data centers, cloud providers are increasing the size and power of their network—creating even lower latency connections—and creating an even more competitive cloud marketplace. As a result, smaller players might be left in the dust in 2015.

Read more:
+ Cloud Security Remains a Barrier for CIOs Across Europe

Enterprises
Last, but certainly not least, 2015 will see an aggressive move to the cloud by enterprise organizations. The cost- and timing-saving benefits of cloud adoption will continue to win over large companies.

Read more:
+IBM Enterprise Cloud System

Looking Ahead
Martin Schroeter, senior vice president and CFO, finance and enterprise at IBM has projected approximately $7 billion in total cloud-related sales in 2015, with $3 billion of that coming from new offerings and the rest from older products shifted to be delivered via the cloud.

SoftLayer will continue to match the pace of cloud adoption by providing innovative services and products, signing new customers, and launching new data centers worldwide. In Q1, our network of data centers will expand into Sydney, Australia, with more to come in 2015.

Read more:
+IBM’s Cloud-Based Future Rides on Newcomer Crosby
+InterConnect 2015

-Marc

January 9, 2015

The SLayer Standard Vol. 1 No. 1

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

IBM Bids for Exploding German Cloud Market With Local Data Center
IBM opened its first SoftLayer data center in Germany as part a broader effort to reach international markets amid heightened privacy fears.

IBM Opens SoftLayer Data Center in Germany
IBM’s new SoftLayer data center in Frankfurt will allow customers to run workloads in the cloud while complying with German data-privacy regulations.

Growing Japanese Customer Base Wants Local Data
IBM has opened its first SoftLayer cloud data center in Japan, located in Tokyo.

SoftLayer Launches Three International Data Centers During the Holidays
Dallas-based SoftLayer, an IBM Company, opened data centers in Tokyo and Mexico City on December 22 and Frankfurt on December 29.

-Betsy

Categories: 
December 30, 2014

Three data centers. One week.

Launching back-to-back data centers across the world in less than 24 hours is easier said than done. Launching three sites over the Christmas holiday, well, that’s just a Christmas miracle (and a lot of hard work).

That’s right. If you haven’t been keeping count, we’ve opened three data centers in the last seven days! Tokyo and Mexico City went live last week on December 22, and Frankfurt started accepting orders on December 29.



As you can imagine, the development and operations teams have been working around the clock to get these three new data centers up and running. “The Go Live Team has been working until two, three, four in the morning, and they are all working through their vacations to make sure we meet our deadlines,” says Scott Kennedy, project manager.

As soon as the lease is signed on the data center space, and SoftLayer moves into the operational state, Kennedy takes over. From Dallas, he coordinates all the moving pieces, from equipment to personnel. The Go Live Team arrives one month before launch to start setting up shop. Then a week later, the network team (mostly Houston-based SLayers) arrives to set up the cabling for the network devices.

Everything is tested, tested again, and tested a third time to make sure we're ready for the first day of service. (About two weeks prior to the Tokyo and Mexico City launches, emails about this test being enabled or that test being completed began filling my inbox.)

All Systems Go

Kennedy says the key to the successful launches has been communication and the SLayers’ hard work. And it shows—orders started rolling in the moment the TOK02 option became available on the order form. This just proves how necessary expansion is to meeting our customers’ needs. Each new data center helps provide better performance, flexibility, and control closer to where our customers need it. And because these data centers are the first in their respective countries, those needing to compute and store sensitive data required to remain in Mexico, Japan, or Germany can now do so.

Please join us in welcoming Tokyo, Mexico City, and Frankfurt to the SoftLayer family.

-JRL

Categories: 
December 15, 2014

SoftLayer in 2014

As 2014 comes to a close, we’re reflecting on another exciting year: our proudest moments, smartest innovations, and continued growth. It’s been an incredible year being part of IBM, and we continue to broaden our reach while adding new capabilities to our portfolio of cloud services.

SoftLayer’s IaaS platform has become the centerpiece of IBM’s cloud portfolio, providing a scalable, secure base for the global delivery of IBM’s cloud services, spanning extensive middleware and SaaS solutions. IBM has either built or bought 100 cloud properties over the last five years, and SoftLayer is the foundation or the piece that brings it all together.

Expanding our Global Footprint
In January, IBM announced its $1.2 billion commitment to expand its global cloud footprint, including plans to open 15 new SoftLayer data centers. Our first data center to open in 2014 was in Hong Kong, followed by London, Toronto, Melbourne, and Paris, with more to follow. We also launched two data centers for U.S. government workloads in Ashburn, Virginia and one in Dallas, Texas. These data centers are reserved for government customers and will be certified for U.S. Federal Risk and Authorization Management Program (FedRAMP) and Federal Information Security Management Act (FISMA) compliance.

With our new international facilities, we’ve tripled our footprint in Europe and Asia. Expanding our physical presence in these geographies gives our customers SoftLayer solutions for workloads and data that need to remain local, while providing additional data redundancy options within key regions around the world. With our data centers and points of presence (PoPs) combined, SoftLayer is on track for world domination.

Read more:
+IBM Commits $1.2 Billion to Expand Global Cloud Footprint

Hourly Bare Metal
Our bare metal cloud differentiates us by providing an ideal solution for the toughest workloads in the cloud, including big data and analytics that require high performance. For more than 10 years, we’ve been refining, pioneering, and innovating our bare metal cloud. This year we unveiled a new offering: new bare metal servers that are deployed in less than 30 minutes and billed by the hour. These hourly bare metal servers provide the raw performance of physical servers with shorter commitments, making it easier than ever to deploy computing-intensive workloads on SoftLayer at will.

Read more:
+Hourly Bare Metal

Growth
In 2014, we’ve continued to experience incredible growth. Since being acquired by IBM, SoftLayer has added thousands of new customers at an average rate of 1,000 new accounts per month. To match our aggressive business growth, our employee base is expanding as well.

“We expected to almost double this year, and to almost double again next year," said SoftLayer COO Francisco Romero. “In Dallas, SoftLayer expects to hire workers to fill 250 new jobs by the end of 2015.”

In order to accommodate our growing employee population, we’ll be relocating our Dallas headquarters to a new space early next year.

We look forward to serving you from our new address, 14001 North Dallas Parkway.

Read more:
+SoftLayer to Double Its Dallas Headquarters

-@quigleymar

November 24, 2014

Auto Scale Your Holiday Season

‘Tis the season for holiday shopping, but is your online business ready to handle the rush?

According to the IBM Digital Analytics 2013 Holiday Benchmark Reports, Thanksgiving Day through Cyber Monday recorded the highest online sales period on record—up 16.5 percent from 2012. Thanksgiving Day online sales grew by 19.7 percent, and Black Friday online sales increased 19 percent. But Cyber Monday still came in as the biggest online shopping day in history with a 20.6 percent increase in online sales.

For 2014, IBM is predicting a 15 percent increase in online sales over the five-day period between Thanksgiving and Cyber Monday with more than half of Thanksgiving online traffic coming from mobile devices.

"Without question, this will be a strong holiday shopping season, supported by the power of big data and analytics, which are helping brands better understand their consumers and make crucial decisions in real-time.”

-Jay Henderson, director of strategy, IBM ExperienceOne

And although many are rejoicing this holiday season over the improved economy, managing the infrastructure changes to accommodate the influx of users can cause strain on IT departments. Dealing with crashed sites, slow loading pages, and system backlogs take away time from focusing on growing a business. They are also major complaints of online shoppers.

It might seem counterintuitive, but these problems are good signs that business is doing well. To keep customers happy and coming back, it’s best to avoid Internet lag. With Auto Scale you can deliver an optimal user experience regardless of the volume of traffic or amount of resource usage.

How does it work?
Auto Scale automatically scales up and adds servers to meet high traffic demands providing a smooth running site or scales down so you’re not paying for what you’re not using. For our existing customers, access the customer portal to customize Auto Scale in three simple steps:

  1. Define a Group: Determine which servers you would like to scale in which data centers.
  2. Set a Policy: Establish rules for adding and removing virtual servers from your environment.
  3. Define a Trigger: Create schedule- or usage-based triggers that provision or de-provision virtual servers based on your policies.

Based on last year’s results, online sites would do well to set a policy to add extra servers—depending on the size of business, maybe that’s 10, 20, or 100 servers. Setting triggers when traffic increases around 7:30 in the morning and during high traffic, after-work hours will keep consumers from experiencing unnecessary lag.

Spend money on gifts, not on underutilized capacity.
The last thing you need this time of year is another bill. Auto Scale is free (mostly). You only pay for the servers you need, when you need them. And you can change the group, policy, or trigger in the customer portal anytime. You’re not locked into any long term plans.

The unofficial start of the holiday shopping season kicks off this week.
If you haven’t already Auto Scaled your cloud environment, it’s time to do it. Set up Auto Scale here.

-JRL

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