Posts Tagged ‘analytics’

This is a guest blog from Mike Rabb, VP of business development for CopperEgg, a featured member of the SoftLayer Technology Partners Marketplace. CopperEgg provides real-time insight into the speed and availability of applications and services on cloud, virtual and physical server.

Knowing Your Apps Are Up and Running = Peace of Mind

Whether you are building or managing apps in the cloud, it’s important they stay up and running optimally. With cloud performance monitoring by CopperEgg you can do just that! RevealCloud Pro takes less than 10 seconds to install and provides performance monitoring so you can rest assured and know your apps are up and running smoothly.

With RevealCloud Pro you gain real-time insight into the speed and availability of services by monitoring CPU, network load, uptime, blocked processes, memory space, disk space and more. At the first sign of trouble, RevealCloud Pro can immediately alert you email, SMS or Pagerduty when performance in one or more areas is outside of normal ranges. You can even take action via a webhook. This enables you to uncover and correct performance issues often before the system goes down. In addition, historical tracking over the last 30 days enables you to uncover trends in performance and capacity that could otherwise go unnoticed.

With a rapidly growing customer base spanning over 50 countries, we know we are on to something good! Read what they have to say…

Customer Speak
Eduardo Fernandez, president of Shuttle Cloud, is a current Softlayer customer, and he shared a little about his experience with RevealCloud Pro:

“Our business is built in the cloud so monitoring performance is critical. With RevealCloud Pro, we have an easy to install and easy to use product that gives us everything we need to monitor our instances and ensure our systems are running optimally. I like the high level view RevealCloud provides of all instances on one screen so I can see the health of our systems at-a glance. By contrast, members of my team need to know in real-time if any of our instances are either not responsive or have a very high load, memory or processing issue. By receiving alerts as soon as an issue occurs via cell or email means we can address things immediately. We also use the historical tracking to monitor trends and look at activity during the overnight hours.”

In addition to cloud performance monitoring, RevealCloud Pro also works on servers located on premise, in the data center, or in virtual environments. RevealCloud Pro makes viewing multiple systems simple, and is ideal for those who want to compare performance among their servers with no hassle.

Offer for SoftLayer Customers
Experience RevealCloud for yourself … It’s addictive! Try RevealCloud Pro for free today.

- Mike Raab, CopperEgg

This is a guest blog from Shmuli Goldberg of ClickTale, an industry leader in customer experience analytics, providing businesses with revolutionary insights into their customers’ online behavior.

Understanding the User Experience with In-Page Analytics

Since ClickTale’s start back in 2006, we understood that engaging visitors on a website is the first step to increase conversions. Although traditional web analytics are great for delivering general statistics such as number of visitors or pages per visit, they leave a big black hole when it comes to understanding what happens inside the pages themselves.

ClickTale’s In-Page Analytics feature set enables you to identify, observe, aggregate and analyze visitors’ actual interaction inside your site, so you know exactly what page elements work, what to optimize and how to increase visitor engagement.

Our wide range of web optimization tools include Mouse Tracking, Heatmap Suite and Conversion Analytics solutions, but was our Visitor Recordings feature that started it all. Giving you a front row seat to your visitors’ browsing sessions and delivering a thorough, in-depth view into what your visitors are focusing on and interacting with inside the pages themselves. All you need to do is grab the popcorn.

Our Heat maps are aggregated reports that visually display what parts of a webpage are looked at, clicked on, focused on and interacted with by your online visitors. See exactly what images, text and call to action buttons your visitors’ think are hot and what’s not!

Both these features allow you to instantly see how to go about optimizing your website instantly so you don’t have to guess.

As a fully hosted subscription service, ClickTale is quick and easy to set up. We believe our wide range of heatmaps, behavioral analytics and full video playback make ClickTale the perfect way to round out your traditional web analytics suite. For more information, please visit www.clicktale.com.

- Shmuli Goldberg, ClickTale