Shortly after we began implementing the SoftLayer Mobile application for the iPhone and Android, Apple released the iPad. With our development resources limited, we focused on adding the functionality our customers required to the iPhone application with only a few small features added to support the new device.
As we became more familiar with the iPad, we started seeing a few key areas where SoftLayer Mobile could benefit from the large format iPad user interface. We’ve been able to incorporate a phenomenal feature set in the SoftLayer Mobile application, and as our desired feature set has become more and more complete, we’ve gotten a bit of breathing room from our iPhone releases. We used that breathing room to re-visit the iPad and what it could mean for the SoftLayer Mobile customer experience on a tablet. The result of that investigation is the SoftLayer Mobile HD application:
As you might expect, SoftLayer Mobile HD shares quite a bit of functionality with its iPhone sibling. The application offers a window into your SoftLayer environment so that you can browse, create and edit support tickets; discover information about computing resources and bandwidth; and keep up-to-date on the latest notifications from our data centers. The iPad application also helps you keep track of financial information by allowing you to browse your account and its invoices. All this functionality benefits from the intuitive interface of the iPad. You have more room to browse, more room to edit, and fewer screens to navigate as you manage and explore your virtual SoftLayer data center.
Best of all: The application is only in its first release, and already shows great promise! We have plenty of room to grow and tons of ideas about the next features and functions we want to add. If you’re iPad-equipped, get the SoftLayer Mobile HD application in the iTunes App Store. When you’re navigating through the interface, take note of anything you’d like to see us change or add, and let us know!