Posts Tagged 'Customer Success Stories'

June 17, 2015

Through Our Customers’ Eyes

There’s something unique about getting an opinion about a product or service from someone who has actually used that service—it’s part of the reason why the reviews on Amazon and apps like Yelp have become so popular.

We can tell you all day long about all the things the SoftLayer cloud platform is capable of, but wouldn’t it be nice to get real life accounts about real customers who are building real businesses by using it?

The new customer stories page on our website features video and written stories of just that—happy customers who wanted to share their experiences about changing their industries or improving the way they do business by using SoftLayer.

And some of our customers are doing some really, really cool things. Take Sohonet, for example. The company is using the SoftLayer cloud to improve processes in the movie industry. Its private network for processing, storing, and collaborating on media workloads in the cloud has set a new standard for production and post-production work in the media industry. Check it out:

We have many more SoftLayer customers who are also doing cool things. You can read their stories on our new customer stories page.

We think we have some of the most innovative customers in the cloud. If you’re thinking about becoming one of them, take a look around. Then sign up, and maybe you can be our next featured story.


May 5, 2008

Money, Money, Money, Money…Money!

I am a CSA with SoftLayer and I have the privilege of working with extremely successful customers on a daily basis solving issues and keeping their businesses running smoothly. I continue to be amazed at the amount of money that some of our customers must be making. I looked at a certain customer’s website, and then compared his prices for the services he provides using his SoftLayer servers with the average price of a server on SoftLayer’s website, the conclusion I came to was unbelievable. Of course, I had to make an educated guess concerning how much he could provide per a given server. And, I do not know how much he actually pays for any particular server as specials have been run at different times on different servers. But, taking into account that this particular customer has over 30 servers with SoftLayer, and few other factors that I know about this customer from speaking with him over the phone at different times, my best guess is that he is making somewhere in the neighborhood of $30,000 per month all things considered. WOW! (Hold on…I choked…yep, that’s right…about $30,000 per month)

Example Customer X (one of many!):

  • Started with one server and a great business model
  • Took advantage of all that SoftLayer has to offer (specials, tools, resources, etc.)
  • Continued to grow to more than 30 servers
  • Now brings in at least $30,000 per month per my best guess! WOW!

Of course, this is just one of our customers. SoftLayer has many extremely successful customers like this. I find it very interesting that we have such a large number of very successful customers. That tells me that SoftLayer must be a great foundation for a successful business. It just makes sense. If you have many unsuccessful customers and the customer turn-over is high, then your sales team must be great, but your product is bad. But, when you have many enormously successful customers and customer turn-over is low, then you must have a great product that is the best thing going. And, if these successful customers could choose to support their very successful businesses with any provider that they wanted, and yet they continue to choose SoftLayer, that means that SoftLayer is a great choice if you want to be successful!

Personally, I will attain this level of success one day. Will I be a Customer X or will I be a Lance Crosby? I don’t know yet. I do know that I am truly enjoying the journey to my ultimate success while learning everything I can in my current position here at SoftLayer.

So, to all you amazingly successful SoftLayer customers…and to all of you who are so quickly building your success on the foundation of SoftLayer, thank you for your inspiration.

If you don’t mind sharing some of your story of success with us here on this blog, I, for one, would really enjoy reading about it.


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