Posts Tagged 'Install'

November 3, 2011

Global Expansion: Floating Like a Butterfly

Growing up, one of my heroes was Mohammad Ali. While I admired his athletic ability, with my scrappy build I was never going to be a boxer. What I liked the most about Ali was that he said whatever he wanted and backed up his words with action. That is what distinguished Ali from the others.

I'm sure you've been to job fairs and read companies' websites where they talk about how their company encourages teamwork, employee empowerment and innovation ... It's usually right next to a picture of someone skydiving or kite boarding, right? Well I've been with SoftLayer for about a month now, and as you saw from my 3 Bars 3 Questions interview, I spent my first two weeks on the job in Dallas.

I can tell you without hesitation (and with no need for a kite boarding picture) that when you walk around the office in Dallas, you can feel a buzz in the hallways ... An energy that only comes from from people who are passionate and work well together. When I made the trek back to Amsterdam, I knew the environment and culture our team in Europe would need to foster to earn our three bars.

Last week, we had our first Truck Day in the new Amsterdam data center, and it was a perfect opportunity to show off the SoftLayer spirit and work ethic to our newest AMS01 SLayers with the help of the Go Live Crew:

As soon as two large truckloads of servers were delivered, the team jumped into action. We unpacked, sorted, scanned and racked the servers in record time, and it was actually a lot fun. When I walked into the data center the next day, it felt like Christmas: new toys, flashing lights and Barbara Striesand.

It's safe to say that SoftLayer is the Mohammed Ali of hosting. We make bold statements and can back up them up!

If you're interested in joining the SoftLayer team in Amsterdam, we're hiring for several different positions right now, and we'd love to have you join us. When talking to prospective employees in interviews, I always tell the SoftLayer story with Ali-like pride, and moving forward, Truck Day is going to be a perfect example to share. Where else are you going to find a company culture where everyone in the company (even the CEO) celebrates the company's continued growth by helping to unpack and sort hardware?

Based on the conversations I've had since Truck Day, I can tell if they are right for the team simply by their reaction to that story. If you're ready to roll up your sleeves to help out your teammates and have fun doing it, call me.

-@jpwisler

October 22, 2009

Weather is Here, Wish You Were Beautiful.

People just can't take a joke.

I'd like to start this tale of revenge by letting you know what a family affair Truck Day is around here. All month long, every month, SoftLayer's lightning fast infrastructure team works to build our high density racks from the ground up. They put in some serious hours to meet our fast paced deadlines, and at the end of the month everyone pitches in to fill those racks up with servers. Early in the morning all of our team members will pile in, sleepy eyed and jonesing for coffee (with the exception of the overnight "SLombies," who are jonesing for bed), to unload a semi truck full of servers.

Here's some pics of the event from way back.

Truck Day 1
The Unload
Truck Day 2
The Stack and Sort

True, it's not as fun as.. well, most things. But SoftLayer's Truck Day is an institution. A bonafide tradition! And I'd hate for anyone to think that I forgot one.

After scrimping and saving (and accepting generous handouts from family members) I finally got to cut loose and fly to Hawaii for a few days in the sun. The Mrs. and I made the most of it and headed to the beach as often as we could. While I was there I took this harmless photo and uploaded it to Facebook, to let everyone know that I was thinking of them on truck day:

Beach Day
Happy Truck Day

Apparently, it wasn't taken in the light hearted manner in which it was meant.

Desk 1
Desk 2
Desk 3

It's dangerous to go on vacation.

-Jeaves

July 11, 2007

Truck Day Operations

How do you unload 1,000 servers and have them ready to go live in a datacenter in five hours? With lots and lots of planning. Every month we take in a shipment of servers to accommodate the next 30 days of sales. Preparation for each delivery starts several months in advance with forecasting models. You have to look far enough ahead in your models to continually adjust forecasts for sales, facilities and available resources. Some vendors need more lead time than others so you have to constantly update your forecasts, all the way up to final order placement.

Also, you don't just walk into a datacenter with a server and set it down. There's a lot of work that goes into physical prep for the datacenter as well. You have to plan the datacenter layout, order and assemble racks, add rails, power strips, switches, power cord bundles, network cable bundles, etc. Every rack we deploy has almost 400 cage nuts and just under 200 cables in it. We don't just string a bunch of cables up and call it a day. Every cable bundle is meticulously routed, combed and hung to make them look professional. With that much cabling, you have to make it right or you'll never be able to work around it.

With one week to go before the trucks arrive, all of the datacenter prep starts wrapping up. And with just a few days left, we have our last manager meeting to review server placement, personnel, timing and other delivery details.

Next is Truck Day - this is when the fun begins.

On Truck Day, we leave plenty of people behind to handle sales, support and accounting, but everyone else is expected at the loading dock. After all the pallets are pulled off the truck and accounted for, the team gets busy un-boxing. As servers are unboxed, all of the spare parts in the boxes - spare screws, riser cards, SATA cables, and various other pieces - are sorted into bins on the dock. The servers themselves are then placed in custom transport carts and moved to the datacenter.

From there, the teams inside the datacenter sort the servers according to type and perform a strict QA process that includes verifying the hardware configurations and verifying that the components are all seated properly.

Once sorted, the servers get scanned into the system and racked up. As all of the cables are plugged in, another QA process is completed to verify that all of the ports are correct. At that point, it's just a matter of turning each server on and watching them check in, get their bios flashed with the latest and greatest release and having the system update any component firmware that is needed. As the systems check themselves into inventory, they go through two more QA processes that include an inventory check and a burn-in process.

By the time the truck is empty, the last box is stashed and the final server is racked up, everyone is ready to get back to their day jobs. Months worth of planning - all wiped out in a matter of hours.

Mary is working on a great post about what Truck Day looks like from a Salesperson's perspective. It explains why we have everyone get involved in the process.

-SamF

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