Posts Tagged 'Phones'

October 2, 2009

Is That a Real Computer?

Some mornings after work when the weather is nice I'll go to a local coffee shop on the way home to read or study for the CCNA exams. Sometimes I'll just end up pulling out the netbook and browse around online. There are times during these outings when I'll get asked the title question of this blog: is that a real computer? I guess the size that throws people but the answer is yes.

For those who are not familiar with the netbook class of systems here are the specs for mine:

  • 10.2 inch screen
  • 1 GB RAM
  • 1.6GHz Intel Atom processor
  • 160GB SATA hard drive
  • 3 USB ports
  • Card reader
  • Built-in Wifi
  • Built-in webcam
  • Windows XP (I've got plans for Windows 7)
  • 5 hour battery life
  • Light weight (I've got books that weigh more)

Netbooks are great for when you're just knocking around town and might want to do some light web work. This morning while at Starbucks I've checked e-mail several times, caught up on the daily news, and reviewed the game statistics from the Cowboys game I missed last night. Other mornings I've fired up a VPN connection into the office and been able to remotely help with tickets, work on documentation for our SSL product and tinker around with a NetScaler VPX Express virtual machine (an interesting bit of tech for a later article).

So how does this tie into server hosting?

You've probably had a time when your monitoring has indicated a service ceasing to respond on a server. If all you have is a cell phone the options are somewhat limited. With a fancy enough phone you might have an SSH or RDP client but do you really want to do anything on a PDA sized screen? I didn't think so. You can put in a ticket from your phone and our support can help out but the person best able to fix a service failure is still going to be you, the server administrator who knows where all the bodies are buried and how the bits tie together.

A small netbook can be a lightweight (and inexpensive) administration terminal for your servers hosted with us. Just find an Internet connection, connect up to the SoftLayer VPN and now you have complete access to work on your servers via a secure connection.

Through the wonders of the IPMI KVM this access even includes the console which opens up the possibility of doing a custom kernel build and install safely, while sitting under the stars, drinking a hot chocolate and watching the local nightlife.

Sounds like a pretty nice reality to me.

June 8, 2009

Instant Gratification!

Wow, where did we come from to get to here?

How many readers remember being your Dad’s remote control for the TV, heating a bit of oil that covered the bottom of a pan till it sizzled to make popcorn, percolating coffee pots, wondering how long it would take for enough hot water to take a shower after your primping older brother hogged it all? What about “fast” forwarding cassette and VCR tapes or thawing a chicken breast for hours on the counter? The list goes on and on.

My absolute favorite was sitting around on a Friday night at about age 10 at the baby sitters with my brother listening to the radio just hoping that “Shake your Booty” would come on the radio so we could record it instead of having to go buy it.

The amount of time we used to sit around waiting for things to happen was huge! Today, it’s all in an instant!

We have five remote controls or at the very least one really smart one that can do it all. Microwave popcorn that takes minutes and no cleanup, instant coffee – just add water, instant hot water heaters that never go cold, mp3 players that you can just click and go from song to song with no waiting; DVD/DVR that you can just go from scene to scene or skip those boring commercials… and you can use that same microwave to thaw your chicken in no time at all.

Today you can be listening to the radio in your car and click a button and it will tell iTunes what song it was and queue it up for your next download, you just have to love technology and the speed at which it happens.

I also remember the days when we had a rotary phone with an 82.5 foot cord that you could string across the house to the bathroom or in front of the TV and keep talking. Then it became the wall phone with the 84 foot stretchy cord and the number keys were on the handset, how cool was that? It never failed though- no matter how long the cord, you always needed more!

Today, you can Facebook, Tweet, chirp, yell, chat, and instant message from just about anywhere, even from a Jet Blue jet flying through the air. That is just pretty cool stuff.

In my previous life before I became a booth babe and a bloghogger I was known for being fairly technical in the world of Microsoft Windows Server and Citrix MetaFrame. They actually worked pretty well for a few of the company apps I had to deal with along my career path. The hardest part was actually setting up the application server to be just perfect and getting it on the wire to allow the employees to do their jobs.

The real challenge was getting more servers added to the pool in a timely fashion at month end for accounting or at rush times of the year for the sales group. It takes time to blast an OS no matter what method you are using, then get the app installed and functioning and then add it to the pool. Sure, I came up with a few tricks on how to image Citrix and they worked but it was still a waiting game trying to procure the hardware, install the image, get the server racked and cabled, etc. It never failed, a week before I had them ready the sales and/or accounting group managers were all over me because it was MY fault that they had slow applications. A few times just about the time I had the servers ready they didn’t need them anymore, I missed the rush.

Welcome to Instant Servification! CloudLayer, oh CloudLayer, I would have paid out of my own pocket back then to have this technology. With the release of hourly billing you can just use them when you need them even if your peak loads are only a fraction of one day. You create your golden image, save it, and push it out to as many as you need for as long as you need, and then when your peak usage is over, cancel them like high interest credit cards!

That is instant Gratification at its best! Welcome to SoftLayer how can we help you?

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