For starters, let me say that if you were affected by IKE my thoughts are with you as you try to cleanup and get life back to as close to normal as possible. I can’t even fathom what it would be like to be away from home and work and not know what lies ahead or even be allowed back to see the damage.
A few friends of mine live in the area surrounding Houston and I have heard from them that they still don’t have power and gas is hard to come by. It sure makes me understand what I take for granted every day. Even with short power outages at my house due to spring storms I find myself opening the microwave and then realizing that my burrito isn’t going to be very warm when I think it is done.
This particular blog came to me when I emailed one of my friends in far north Houston at his work email address. He works for a company that is also located in north Houston. After no response I decided to call him to get an update but ended up leaving a message. Before he called me back that evening my email to his work bounced. When I did talk to him I asked him a simple question, “are your company’s servers sitting in a closet onsite at your office?” He responded with what I already knew, “Yep!” Now, he is a national account manager and he has been meeting at his boss’s house this week to go over what they will need to do once things are back to normal. I asked him if it would help them if they could still receive emails from their customers and if they could post updates on their website if it was still up and running. He of course said, “Yep!”
So here is my plea to all you savvy IT gurus out in the world. Outsource it! Then you don’t take the brunt force of the storm when everything is down. Your servers, whether or not you are still receiving email, and whether your website is still up and running will probably and should probably be the last things on your mind when a disaster like IKE strikes. Leave that part to us.