Posts Tagged 'Softlayer'

March 4, 2016

Adventures with Bluemix

Keeping up with the rapid evolution of web programming is frighteningly difficult—especially when you have a day job. To ensure I don’t get left behind, I like to build a small project every year or so with a collection of the most buzzworthy technologies I can find. Nothing particularly impressive, of course, but just a collection of buttons that do things. This year I am trying to get a good grasp on “as a Service,” which seems to be everywhere these days. Hopefully this adventure will prove educational.

Why use services when I can do it myself?

The main idea behind “as a Service” is that somewhere out there in the cloud, someone has figured out how to do a particular task really well. This someone is willing to provide you access to that for a small service fee—thereby letting you, the developer, focus as much time as possible on your code and not so much time worrying about optimal configurations of things that you need to work efficiently.

SoftLayer is an Infrastructure as a Service (IaaS) provider, which is what will be the home for my little application—due in large part because I already have a ton of experience running servers myself.

I’m a big fan of Python, so I’m going to start programing with the Pyramids framework as the base for my new application. Like the “as a Service” offerings, programming frameworks and libraries exist to help the developer focus on their code and leverage the expertise of others for the auxiliary components.

To make everything pretty, I am going to use Bootstrap.js, which is apparently the de facto front-end library these days.

For everything else I want to use, there will be an attached Bluemix service. For the uninitiated, Bluemix is a pretty awesome collection of tools for developing and deploying code. At its core, Bluemix uses Cloud Foundry to provision cloud resources and deploy code. For now, I’m going to deploy my own code, but what I’m really interested in are the add-on services that I can just drop into my application and get going. The first service I want to try out is going to be Cloudant nosql, which is a managed couchDB instance with a few added features like a pretty neat dashboard.

Welcome to Bluemix

Combining Bluemix services with SoftLayer servers

One of the great things about services in Bluemix is that they can be provisioned in a standalone deployment—meaning Bluemix services can be used by any computer with an Internet connection and therefore, so can my SoftLayer servers. Since Bluemix services are deployed on SoftLayer hardware (in general, but there are some exceptions), the latency between SoftLayer servers and Bluemix services should be minimal, which is nice.

Creating a Cloudant service in Bluemix is as easy as hitting the Create button in the console. Creating a simple web application in Pyramid took a bit longer, but the quick tutorial helped me learn about all the cool things the Pyramid project can do. I also got to skip all the mess with SQLAlchemy, since I’m storing all the data in Cloudant. All that’s required is a sane ID system (I am using uuid) and some json. No need to get bogged down with a rigid table structure since Cloudant is a document store. If I want to change the data format, I just need to upload a new copy of the data, and a new revision of that document will be automatically created.

After cobbling together a basic application that can publish and edit content, all I had to do to make everything look like it was designed intentionally was to add a few bootstrap classes to my templates. And then I had a ready to use website!


Although making a web application is still as intensive as it’s always been, at least using technology in an “as a Service” fashion helps cut down on all the tertiary technologies you need to become an expert on to get anything to work. Even though the application I created here was pretty simple, I hope to expand it to include some of the more interesting Bluemix services to see what kind of Frankenstein application I can manage to produce. There are currently 100 Bluemix services, so I think the hardest part is going to be figuring out which one to use next.


March 2, 2016

The SLayer Standard Vol. 2, No. 6: IBM InterConnect 2016 Round-Up

Another IBM InterConnect is in the books! As we get back to our daily routines, let’s reminisce on the announcements, innovations, and fun from last week in Vegas.

The conference started with some big news at the General Session. A new partnership between VMware and IBM was announced, letting you move to IBM Cloud while preserving your existing IT investments.

But that was only the tip of the iceberg; Robert LeBlanc, SVP of IBM Cloud, revealed several other major partnerships. The list included new relationships with Apple, GitHub, and Bitly, among others. Catch up with a breakdown of the major stories. Beyond the General Session, day one was full of breakout sessions, Solutions EXPO activities, and more.


Tuesday’s General Session focused on the topic of transformation. Our experts and customers took to the main stage at Mandalay Bay to talk about advancements in IT infrastructure for companies as vital to the adapting to change in the enterprise structure. The debut of the Server Challenge 3 also began to heat up on Tuesday, as buzz about Robert LeBlanc’s top score made the rounds.

The General Session on Wednesday focused on change and growth using IBM Watson, IBM Bluemix, and SoftLayer. The day was topped off by a performance from Sir Elton John, who rocked the MGM Grand Garden Arena.

Looking for more information on all the action from IBM InterConnect 2016? Check out IBM Cloud’s daily highlights blog. See you next year, Las Vegas!


February 16, 2016

The SLayer Standard Vol. 2, No. 5: IBM InterConnect 2016 Edition

IBM InterConnect is almost here! To help you get the most out of your time at the conference (and so you’ll spend less time looking at your phone or conference guide), we’re giving you all the need-to-know info so you can keep up with us in Vegas.

The Top 10 SoftLayer Sessions at InterConnect

With so many sessions at InterConnect, it is easy to miss the best ones. To hone in on your session selections, we’ve made a list of our top 10 SoftLayer sessions (in our humble opinion). With more than 60 SoftLayer-related sessions to choose from, this will point you in the right direction. You won’t want to miss any of these: 

CCI-6675: Bringing High Performance Computing Capabilities to the Cloud
Jerry Gutierrez, Global HPC Sales Leader, SoftLayer, an IBM Company  & Todd Mostak, MapD
Monday, February 22 @ 10:30 am — Breakers G — Mandalay Bay SOUTH

CSD-6379: Cloud Infrastructure Directions: Save Time and Money by Exploiting IBM SoftLayer
Marc Jones, CTO Softlayer, an IBM Company
Monday, February 22 @ 12:00 pm — Mandalay Ballroom A — Mandalay Bay SOUTH

CCI-5348: Infrastructure as a Toolbox
Phil Jackson, Manager Sales Engineering, SoftLayer, an IBM Company
Monday, February 22 @ 12:00 pm — Breakers K — Mandalay Bay SOUTH

CCI-4061: SoftLayer Versus the Competition: A Price/Performance Evaluation of Cloud Providers
Matt Walli, Consulting Performance Engineer, IBM & Dan Lucky, Micro Strategies Inc.
Monday, February 22 @ 3:00 pm — Breakers K — Mandalay Bay SOUTH

DDD-3106: Elevate Your Continuous Delivery Strategy Above the Rolling Clouds
Michael Elder, Senior Technical Staff Member, IBM
Tuesday, February 23 @ 8:30 am — Mandalay Ballroom K — Mandalay Bay SOUTH

CCI-6240: NGames Shares Good Gaming Industry Experiences from Working With IBM SoftLayer
Sandala Wang, Mid- Market Client Rep, IBM
Tuesday, February 23 @ 10:00 am — Breakers K — Mandalay Bay SOUTH

CCI-2831: Everyday Infrastructure Challenges for Your Enterprise That Vanish with IBM SoftLayer
Sravan Akkapelly, Miracle Software Systems, Inc.
Wednesday, February 24 @ 10:00 am — Mandalay Ballroom D — Mandalay Bay SOUTH

YPS-2751: The Hybrid Cloud Built to Perform with POWER8 in IBM SoftLayer
Alise Spence, Power Systems Cloud Offering Manager & Bob Sullivan, Executive Project Manager - Power Integrated Offerings, IBM
Wednesday, February 24 @ 1:15 pm — Lagoon J — Mandalay Bay SOUTH

CLD-5118: Taking the Next Hot Mobile Game Live with Docker and IBM SoftLayer
Daniel Krook, Senior Software Engineer & Shaun Murakami, Lead Architect - IBM Cloud Labs, IBM; Scott Porter, Firemonkeys; Lennart Goedhart, Electronic Arts (EA) Melbourne Firemonkeys
Wednesday, February 24th @ 3:45 pm — Breakers L — Mandalay Bay SOUTH

CBP-4461: Integrating Private Cloud into Your Enterprise
Christopher Von Koschembahr, Executive IT Management Consultant, IBM & Melissa Maheux, TriDatum Solutions
Wednesday, February 24th @ 4:45 pm — Breakers J — Mandalay Bay SOUTH

The IBM Cloud Zone

When you’re in Mandalay Bay, drop in to the Solution Expo (South Convention Center, Level 1, Bayside C&D) and head over to the IBM Cloud Zone. That’s where you’ll find the Bluemix and SoftLayer hub. We’ll be doing live demos, showing you the power of our infrastructure in action. You’ll also find the beloved Server Challenge there—with a twist. 

Want more details on the Solution Expo? Download the IBM Events App for Android or Apple for even more conference details. 

Party time at IBM InterConnect

All work and no play make IBMers a dull bunch. After busy days at the conference, we’ll kick back, relax, and enjoy a performance from The Rocket Man himself, Sir Elton John! On Wednesday, February 24, IBM InterConnect and Rocket are sponsoring a performance just for IBM InterConnect attendees.

Prefer to shake it? Dust off those dancin’ shoes on Wednesday, February 24 and party like only IBM can at Hakkasan. From 8:00–10:00 pm, a bash featuring five levels of dance floors, DJs, food, private VIP spots, and your fellow InterConnect attendees caps off the night. Your badge is your ticket to the party.

See you next week in Las Vegas!



February 2, 2016

The SLayer Standard Vol. 2, No. 4

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

What does Marc Jones have to say about SoftLayer?

Our CTO Marc Jones sat down for an interview with Angel Diaz, IBM VP Cloud Technology & Architecture, host of IBM Cloud Dragon Dojo Series. Marc discusses his start at SoftLayer, the benefits of the SoftLayer cloud platform, dark fiber matter, and the importance of global reach. Instead of telling you what he said, you can watch it. 

Find a bit more about it here

IBM Watson business gets a new general manager.

IBM’s acquisition of the Weather Company is now complete, and that means a few changes are afoot. First, all of the Weather Company’s workloads are now running in IBM Cloud data centers. And second, David Kenny, who was the Weather Company CEO, is now in charge of Watson business.

In his new role, Kenny says his primary objective is to make Watson an even more robust platform and a leader in cognitive computing. In TechCrunch, he noted that the weather platform is not just about weather data. The massive amount of data that The Weather Channel takes in is used across various industries to help both companies and consumers make well-educated choices. All of this data will also be a boon to Watson as IBM continues to grow the AI platform with the Weather Company’s data sets.

“Obviously we ingest more weather data than others and process it in the cloud for pilots, insurers or farmers or ordinary citizens to make better informed decisions. But that platform can be reused for other unstructured data sets… this will be helpful for IBM in other business areas. What we have figured out at the Weather Company, and IBM will continue to explore across more IoT applications, is how to take data from lots of places and turn that into decisions to help make things work,” Kenny said.

Find out more about it here.


January 25, 2016

The SLayer Standard Vol. 2, No. 3

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

UStream joins the IBM family.
IBM has announced an exciting new addition to the family. We would like to welcome UStream to the team and a new cloud video services unit they will join. TechCrunch reported, “Braxton Jarratt, who came to IBM as part of the ClearLeap deal, has been chosen to run this new unit. He says UStream gives the company that missing streaming piece that allows them to form this unit with a full-service enterprise video offering.”

Jarrett also said that IBM “plans to incorporate other pieces like Watson for analytics, something that customers were asking for around video delivery at CES earlier this month. They want to know information like how long people are engaged and what kinds of actions they can take to stop churn.”

Get for information on the deal here.

IBM Watson is the future of artificial intelligence.
The head of IBM Watson, Mike Rhodin sat down for an interview with Forbes to talk about the future of artificial intelligence.

Since Watson’s appearance on Jeopardy!, it started a time that Rhodin considers “in-market experimentation.” During that time they worked with major names in the healthcare industry that “wanted to start to experiment with the technology–not to play Jeopardy!, but to use the underlying technology to start to solve problems.”

Rhodin noted, “The second thing that was a key decision about the launch of the commercial project was the creation of an open ecosystem: we would open up the APIs on platforms so that startups could get access to the technology and start to build out businesses on top of it.” This led to the beginning of the Watson Group made up of a few customers and a little group of startups who utilized the technology. That is when the ecosystem project took off.

Learn more about how Watson works and where it is going here.


January 22, 2016

Using Cyberduck to Access SoftLayer Object Storage

SoftLayer object storage provides a low cost option to store files in the cloud. There are three primary methods for managing files in SoftLayer object storage: via a web browser, using the object storage API, or using a third-party application. Here, we’ll focus on the third-party application method, demonstrating how to configure Cyberduck to perform file uploads and downloads. Cyberduck is a free and open source (GPL) software package that can be used to connect to FTP, SFTP, WebDAV, S3, or any OpenStack Swift-based object storage such as SoftLayer object storage.

Download and Install Cyberduck

You can download Cyberduck here, with clients for both Windows and Mac. After the installation is complete, download the profile for SoftLayer object storage here. Choose any of the download links under the Connecting section; preconfigured locations won’t matter as the settings will be modified later.

Once the profile has been downloaded, it needs to be modified to allow the hostname to be changed. Open the downloaded file (e.g. Softlayer (Amsterdam).cyberduckprofile) in a text editor. Locate the Hostname Configurable key (<key>Hostname Configurable</key>), and change the XML tag following that from <false/> to <true/>. Once this change has been made, there are two options to load the configuration file: Move the file to the profiles directory where Cyberduck is installed (on Windows this will be C:\Program Files (x86)\Cyberduck\profiles by default), or double-click on the profile, and Cyberduck will add the profile.

Configure Cyberduck to Work with SoftLayer

Now that Cyberduck has been installed, it needs to be configured to connect to object storage in SoftLayer. You can do this by creating a bookmark in Cyberduck. With Cyberduck open, click on Bookmark in the main menu bar, then New Bookmark in the dropdown menu.

In the dropdown box at the top of the Bookmark window, select SoftLayer Object Storage (Name of Location).

In the dropdown box at the top of the Bookmark window, select SoftLayer Object Storage (Name of Location). Depending on the profile that was downloaded, the location may be different. When the SoftLayer profile has been selected, the configurable options for that profile will be displayed. Enter a nickname that will identify the object storage location.

Next, depending on which data center will store the objects, the server option in Cyberduck may need to be changed. To find out which server should be specified, open a web browser and log into the SoftLayer portal. Once in the portal click on Storage then Object Storage. Select the object storage account that will be used for this connection.

If no accounts exist, a new object storage account can be ordered by using the Order Object
Storage link located in the upper right-hand corner. After selecting the account, select the data center where the object storage will reside.

When the Object Storage page loads, there will be a View Credentials link under the object storage container dropdown box in the upper left section of the screen.

Clicking on that link will bring up a dialog box that contains the information necessary for creating a connection in Cyberduck. Because SoftLayer has both public and private networks, there are two authentication endpoints available. The setup for each endpoint is the same, but a VPN connection to the SoftLayer private network is necessary in order to use the private endpoint.

Here, we will be using the public endpoints. Select the server address for the public endpoint (see the blue highlighted text) and enter it into the server text box in Cyberduck.

Next, select the username. It will be in the format:


Then enter it into the Username text box. (Make note of the API Key, it will be used later.)

Once those options have been set (Nickname, Server, and Username), close the new bookmark window. In the main Cyberduck window, you should see the newly created bookmark listed. Double-click on it to connect to the SoftLayer object storage.

At this point, Cyberduck will prompt for the API key. Use the API key noted above and Cyberduck will connect to SoftLayer object storage. Uploading files can be accomplished by selecting the files and dragging them to the Cyberduck window. Downloading can be accomplished by selecting a file in Cyberduck and dragging it to the local folder where it will be downloaded.

-Bryan Bush

January 18, 2016

The SLayer Standard Vol. 2, No. 2

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

Ford and IBM team up to take the hassle out of driving.
Ford announced a partnership with IBM Cloud to start a new platform to analyze transportation data. In an article by TechCrunch, “The new platform will use IBM’s cloud computing platform to analyze small slices of data to look for patterns and trends that could help drivers make better decisions about their driving—or whether they should maybe use another means of transportation.”

Ford began testing the platform to run its Dynamic Shuttle model on the Ford campus. Ford explains, “Should one of the Transit vans experience a malfunction that triggers a warning light, the platform will be able to start routing requests away from that vehicle to other Transits in service—allowing another shuttle to redeploy to keep all riders on schedule.”

Learn more about how Ford and IBM are helping drivers here.

Bluemix Social Sentiment App set to better fan experience at Australian Open.
The entire Australian Open 2016 experience will be hosted by IBM’s Continuous Available Services. In a blog post from IBM Bluemix Dev, “The component that provides a social endpoint, Social Sentiment Application, for fan experiences is hosted on a Bluemix hybrid cloud that follows several design principles: Cognitive Design, Microservices, High Availability, Parallel Functions and Disaster Avoidance.”

One highlight of the cognitive design is that it will allow for an engaging user experience, further developing the interactivity between people and machines. The post notes, “The system enables humans and machines to understand the crowd and their opinions focused around tennis players. Over time, the trend of tennis player sentiment is displayed through IBM’s SlamTracker, which learns player popularity movement. Humans interact with the Social Sentiment Application through Twitter, which has a direct impact on social sentiment.

Read more about the application’s design principles here.

IBM named a hybrid cloud leader by Forrester and Synergy.
Reports from both Forrester and Synergy Research highlighted IBM’s continued cloud growth in the hybrid arena. “These new reports further underscore the momentum IBM has gained among its customers that are increasingly turning to IBM for help connecting cloud services and applications to core systems that may always remain on-premises, due to such factors as regulatory compliance, control and cost.”

Forrester’s report studied many hybrid cloud solutions and noted, “Leaders such as IBM offer deep and broad support for pre-built application and infrastructure templates, powerful provisioning and configuration management, role-based controls, and rich cost, performance, and capacity management features.”

Learn more about Forrester’s and Synergy’s findings here.


January 12, 2016

The SLayer Standard Vol. 2, No. 1

The week in review. All the IBM Cloud and SoftLayer headlines in one place.

AT&T’s data comes to IBM.
IBM and AT&T announced an expansion of their current partnership. According to the press release, “AT&T will transition its managed application and managed hosting services unit to IBM. IBM will then align these managed service capabilities with the IBM Cloud portfolio.” Philip Guido, IBM General Manager of Global Technology Services for North America, said, "Working with AT&T, we will deliver a robust set of IBM Cloud and managed services that can continuously evolve to meet clients' business objectives."

When the deal closes, managed applications and managed hosting services AT&T offers will be delivered by IBM. “AT&T will continue to provide networking services including security, cloud networking, and mobility that it provides today. And the two companies will work closely to innovate and deliver a full suite of integrated solutions to customers.”

Read the rest of the details in the official press release.

Welcome to Munich, Watson IoT.
The Watson IoT business unit is getting a new home. Last week, IBM announced the “launch of a new global headquarters” in Munich. The new home base “will be the centerpiece of a group of eight global regional customer centers that suggest IBM plans to win major IoT business by deemphasizing its American roots.” Building trust with European companies is a vital part of this new office. Frank Gillett, a Forrester analyst said, “A traditional mainline tech company has plunked down in Europe to say, we are firmly with you, we are rooting ourselves in your environment to work with you.”

Gillett also said with IBM’s announcement “signaled the most strongly of any of the vendors when it comes to investment and organizational structure and headquarters. Now they have to execute and deliver.”

Get more information about the new office here.

Watson is the rise of the thinking machine.
IBM Watson VP, Steve Gold, sat down with Forbes to talk about where Watson is headed in 2016.

With the announcement of several new partnerships, IBM plans to put Watson’s cognitive capabilities to use solving a wide array of issues worldwide. Gold said, “At the start of 2014 we had three partners, and today we have over 300.” The article notes, “Watson is already in operation across 26 industries, including financial services, travel and retail in 36 countries, and its uptake is continuing to accelerate.”

The partnerships with Twitter, Softbank, and Mubadala, just to name a few, will further develop Watson’s cognitive growth. That’s because “cognitive computers don’t need to be programmed—they can learn for themselves.”

Get the full article here.


January 8, 2016

A guide to Direct Link connectivity

So you’ve got your infrastructure running on SoftLayer, but you find yourself wishing for a more direct way to connect your on-premises or co-located infrastructure to your SoftLayer cloud infrastructure—with higher bandwidth and lower latency. And you also think the Internet just isn’t good enough when we’re talking VPN tunnels and private networking connectivity. Does that sound like you?

What are my options?

SoftLayer offers three Direct Link products that are specifically for customers looking for the most efficient connection to their SoftLayer private network. A Direct Link enables you to connect to the SoftLayer private network backbone with low latency speeds—up to 10Gbps using fiber cross-connect patches directly into the SoftLayer private network. A Direct Link is used to connect to a SoftLayer private network within the same geographical location of the physical cross-connect. (An add-on is available that enables you to connect to any of your SoftLayer private networks on a global scale.)

Direct Link Network Service Provider

The Direct Link NSP option allows you to create a cross-connect using single-mode fiber from one of our PoP locations onto the SoftLayer private backbone. You’ll have a Network Service Provider of your own preference that provides you with connectivity from your on-prem location to the SoftLayer PoP. This could be an “in-facility” cross-connect to your own equipment, MPLS, Metro WAN, or Fiber provider. The Direct Link NSP is the top-tier connectivity option we offer pertaining to private networking connectivity onto the SoftLayer private backbone.

Direct Link Cloud Exchange Provider

A cloud exchange provider is a carrier/network provider that is already connected to SoftLayer using multi-tenant, high capacity links. This allows you to purchase a virtual circuit at this provider and a Direct Link cloud exchange link at SoftLayer at reduced costs, because the physical connectivity from SoftLayer to the cloud exchange provider is already in place and shared amongst other customers.

Direct Link Colocation Provider

If your gear is co-located in a cabinet purchased via SoftLayer that’s in the same facility near or adjacent to a SoftLayer data center or POD, this option would work for you. Similar to the NSP option, this is a single-mode fiber but there’s no need to connect to a SoftLayer PoP location first—you can connect directly from your cabinet to the relevant SoftLayer data center.

How do you communicate over a Direct Link?

The SoftLayer Direct Link service is a routed Layer 3 service. Routing options are: routing using a SoftLayer assigned subnet, NAT, GRE or IPsec tunnels, VRF, and BGP.

We directly bind the 172.x.x.x IP block to your remote hosts that need to communicate with your SoftLayer infrastructure. You can either renumber your existing hosts on the remote networks or bind these as secondary IPs and setup appropriate static routes on the host. You can then use the 172.x.x.x IP space to communicate with the 10.x.x.x IP's of your SoftLayer hosts as necessary. Routing via BGP is optional.

With NAT, SoftLayer will assign you a block of IPs from the IP block to NAT into a device from your remote network to prevent IP conflicts with the SoftLayer 10.x.x.x IP range(s) assigned.

GRE / IPsec Tunneling
You can create a GRE or IPSEC tunnel between the remote network and your infrastructure here at SoftLayer. This allows you to use whatever IP space you want on the SoftLayer side and route back across the tunnel to the remote network. With that being said, this is a configuration that will have to be managed and supported by you, independent of SoftLayer. Furthermore, this configuration could break connectivity to the SoftLayer services network if you use a 10.x.x.x block that SoftLayer has in use for services. This solution will also require that each host needing connectivity to the SoftLayer services network and the remote network have two IPs assigned (one from the SL 10.x.x.x block, and one from the remote network block) and static routes setup on the host to ensure traffic is routed appropriately. You will not be able to assign whatever IP space you want directly on the SoftLayer hosts (BYOIP) and have it routable on the SoftLayer network inherently. The only way to do this is as outlined above and is not supported by SoftLayer.

You can opt-in to utilizing a VRF (Virtual Routing and Forwarding) instance. This allows the customer to either utilize their own remote IP addresses or overlap with a large majority of the SoftLayer infrastructure; however, you must be aware that if you utilize the 10.x.x.x network you still cannot overlap with your hosts within SoftLayer nor within the SoftLayer services network ( and You will not be able to set any of the following for your remote prefixes:,,,,, and any IP ranges assigned to your VLANs on the SoftLayer platform. When choosing the VRF option, the ability to use SoftLayer VPN services for management of your servers will no longer be possible. Routing via BGP is optional.



Will I need to provide my own cross-connect?
Yes, you will need to order your own cross-connect at your data center of choice—to be connected to the SoftLayer switch port described in the LOA (Letter of Authorization) provided.

What kind of cross-connects are supported?
We strictly use Single Mode Fiber (SMF). We do not accept MMF or Copper.

What is the default size of the remote 172.16.*.* subnet assigned?
Unless otherwise requested, Direct Link customers will be assigned a /24 (256 IPs) subnet.

Which IP block has been reserved for SoftLayer servers on the backend?
We've allocated the entire block for use on the SL private network. Specifically, has been ear-marked for services. Here’s the full list of service subnets:

Which IP block has been reserved for point-to-point SoftLayer XCR to customer router? range. We normally allocate either a /30 or /31 subnet for the point-to-point connection (between our XCR and their equipment on the other end of the Direct Link).

Does Direct Link support jumbo frames?
Yes, just like the private SoftLayer network Direct Link can support up to MTU (Maximum Transmission Unit) 9000-size jumbo frames.

Pricing and locations

A list of available locations and pricing can be found at

-Mathijs Dubbe

January 6, 2016

Do You Speak SoftLayer Object Storage?

So you’ve made the decision to utilize object storage at SoftLayer. Great! But are you and your applications fluent in object storage? Do you know how to transfer data to SoftLayer object storage as well as modify and delete objects? How about when to use APIs and when to use storage gateways? If not, you’re not alone.

We’ve found that most IT professionals understand the difference between “traditional” (i.e., file and block) storage and object storage. They have difficulty, however, navigating the methods to interact with SoftLayer’s object storage service that is based on OpenStack Swift. This is understandable because traditional storage systems expose volumes and or shares that can be mounted and consumed via iSCSI, NFS, or SMB protocols.

That’s not the case with object storage, including the object storage service offered by SoftLayer. Data is only accessed via the use of REST APIs and language bindings, third-party applications supporting SFTP, the SoftLayer customer portal, or via storage gateways.

The solutions are outlined below, including guidance on when to utilize each access method. Figure 1 provides a high level overview of the available options and their purpose.

Figure 1: Object storage data access methods

REST APIs and Language Bindings
The first and possibly most flexible method to access SoftLayer object storage is via REST APIs and language bindings. These APIs and bindings give you the ability to interact with SoftLayer object storage via command line or programmatically. As a result, you can create scripts to perform a file upload, download certain objects, and modify metadata related to the object. Additionally, the current support for PHP, Java, Ruby, and Python bindings give application developers the flexibility to support SoftLayer object storage in their applications.

While this method is flexible in terms of capabilities, it does assume the user has knowledge and experience writing scripts, programs, and applications. REST APIs and language bindings aren’t the best methods for IT organizations that want to integrate existing environment backup, archive, and disaster recovery solutions. These solutions typically require traditional storage mount points, which REST APIs and language bindings don’t provide.

Third-Party Applications
The second method is to use third-party applications that support SFTP. This method abstracts the use of REST APIs and gives users the ability to upload, download, and delete objects via a GUI. However, you won’t have the ability to modify metadata when using an SFTP client. Additionally, third-party applications have a 5GB upload limit placed on each object by SoftLayer and OpenStack Swift. If an object greater than 5GB needs to be uploaded, you have to follow the OpenStack method of creating large objects on object storage to assure successful and efficient object upload. Unless you’re comfortable with this methodology, it’s strongly recommended that you use either the REST APIs or storage gateway solutions to access files over 5GB.

SoftLayer Customer Portal
The third method to access SoftLayer object storage is to simply use the SoftLayer customer portal. By using the portal, you have the ability to add containers, add files to containers, delete files from containers, modify metadata, and enable CDN capabilities. As with the SFTP method of accessing the object store, you can upload an unlimited number of files as long as each file does not exceed 20MB in size. Also, there is no bulk upload option within the customer portal; users must select and upload on a per-file basis. While using the portal is simple, it does provide some limitations and is best for users only wanting to upload a few files that occupy 20MB or less.

Storage Gateways
The last method to access and utilize SoftLayer object storage is storage gateways. Unlike other methods, storage gateways are unique. They’re able to expose traditional storage protocols like iSCSI, NFS, CIFS, and SMB and translate the read/write/modify commands into REST API calls against the object storage service. As a result, these devices offer an easier path to consume SoftLayer object storage for businesses looking to integrate their on-premises environment with the cloud. Some storage gateways also have the ability to compress, deduplicate, and encrypt data in-flight and at-rest. Storage gateways work best with organizations looking to integrate existing applications requiring traditional storage access methods (like backup software) with object storage or to securely transfer and store data to cloud object storage.

While there are many methods to access SoftLayer object storage, it’s important that you select an option that best meets your requirements relating to data access, security, and integration. For example, if you’re writing an application that requires object storage, you would most likely choose to interact with object storage via REST APIs or use language bindings. Or, if you simply need to integrate existing applications in your environment to cloud object storage, storage gateway would be the best option. In all cases, make sure you can meet your requirements with the appropriate method.

Table 1 lists sample requirements and shows whether each option meets the requirements. Use it to help you with your decision making process:

Table 1: Decision making tool

Click here for more information about SoftLayer’s object storage service and click here for FAQs on object storage.

Click here for information about SoftLayer’s REST-APIs and language bindings.

-Daniel De Araujo & Naeem Altaf

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