Posts Tagged 'Tablet'

November 1, 2011

SoftLayer on the iPad

Shortly after we began implementing the SoftLayer Mobile application for the iPhone and Android, Apple released the iPad. With our development resources limited, we focused on adding the functionality our customers required to the iPhone application with only a few small features added to support the new device.

As we became more familiar with the iPad, we started seeing a few key areas where SoftLayer Mobile could benefit from the large format iPad user interface. We've been able to incorporate a phenomenal feature set in the SoftLayer Mobile application, and as our desired feature set has become more and more complete, we've gotten a bit of breathing room from our iPhone releases. We used that breathing room to re-visit the iPad and what it could mean for the SoftLayer Mobile customer experience on a tablet. The result of that investigation is the SoftLayer Mobile HD application:


As you might expect, SoftLayer Mobile HD shares quite a bit of functionality with its iPhone sibling. The application offers a window into your SoftLayer environment so that you can browse, create and edit support tickets; discover information about computing resources and bandwidth; and keep up-to-date on the latest notifications from our data centers. The iPad application also helps you keep track of financial information by allowing you to browse your account and its invoices. All this functionality benefits from the intuitive interface of the iPad. You have more room to browse, more room to edit, and fewer screens to navigate as you manage and explore your virtual SoftLayer data center.



Best of all: The application is only in its first release, and already shows great promise! We have plenty of room to grow and tons of ideas about the next features and functions we want to add. If you're iPad-equipped, get the SoftLayer Mobile HD application in the iTunes App Store. When you're navigating through the interface, take note of anything you'd like to see us change or add, and let us know!


September 14, 2010

iPad: The Revolution

The iPad

"A magical, revolutionary product at an incredible price" says Apple.

"It's shiny!! I want one!" half my brain says in awe.

"It's over $600! The economy sucks! When's the last time you bought yourself some decent clothes? Haven't you wanted a road bike for a while? How's that savings account of yours holding up anyway? Doesn't matter, it should be double that. And while you're at it, you should spend less on food too." So protests the other half of my brain, a side that sounds curiously like my mother.

There was going to be no impulse buying here. If I were to get one, I would need a solid justification for it. So the justification became this: I'm a web applications developer, and the iPad has the potential to influence what I do for a living. What this influence will be is not altogether clear, but I will have a much better idea of what it will be owning an iPad rather than not. So the decision was made: a shiny, 3G, 16GB iPad to call my own.

Whether the iPad is "revolutionary" will be decided only after the revolution has occurred and its effects discussed, debated, and understood. But the potential for bringing about one is very much there. The iPad is also as much a product of a revolution rather than the instigator of one: the shift to ubiquitous internet access and cloud computing.

The Revolution the iPad Could Bring About

Computers were once only attached to keyboards, where people entered memorized commands. The mouse and graphical user interface were revolutionary in their day, allowing people to interact with computers who otherwise couldn't or wouldn't do so. Just as importantly, the mouse and GUI allowed the creation of software that would not exist elegantly in a world with just keyboards. One notable piece of software made possible by the GUI & mouse was the web browser.

Much like the mouse before it, the multitouch screen presents a major evolution of the computer-user interface. Unlike the combination of the mouse and keyboard however, it is a complimentary evolution. Multitouch screens will not replace the mouse and keyboard, but compliment them in many areas.

Suppose you have a button on a screen. In the past, pressing that button required "aiming" a cursor with a mouse attached to your computer, or (more recently), a trackpad. In many cases, the button on the screen might be "mapped" to a key or combination of keys. But the multitouch screen bypasses all this. If there's a button on a screen that says it does something, all you have to do is press it with your finger.

Trivial you might say? I would say "subtle," with powerful implications:

The precision of a dedicated mouse and keyboard is no longer required for many tasks that once depended on these devices. Since the iPad is a portable device, being tethered to a traditional computer or laptop is similarly no longer required. Much like the mouse and GUI before it, new applications that were not practical for mouse-based systems will now be written and many of course have been. Few people could have predicted that the web browser and its impact on society would be one of the many advances the mouse-based GUI would bring about, and it is entirely possible that such ground-breaking applications will one day be written for the iPad, or a device similar to it.

The Revolution That Made the iPad Possible

AT&T's coverage map shows the majority of the United States covered by their 3G or EDGE networks, and competing carriers show similar coverage. Whereas "cellphone coverage" once meant being able to make voice calls and send texts, "cellphone coverage" today is synonymous with internet access. The internet is everywhere, and it is all around us.

Imagine a device like the iPad in a world without ubiquitous internet, without wifi even. Would that iPad have a disk drive? It could have the greatest, most revolutionary interface in the world. But there'd be no argument that the device's utility would be much more limited, to the point where the device might appeal only to technical people.

The iPad is one of the first mass produced, practical cloud computing devices, and its success is in part owed to the many advances made before it. Companies like SoftLayer helped bring about cloud computing solutions to developers such as myself where such services would otherwise be inaccessible or prohibitively expensive.

So when I look at my iPad, I no longer just see a shiny new thing. The sticker shock has been more than offset by what the iPad represents: striking innovation and an attitude toward the economy all of us would do well to adopt: Don't complain, put your brain to work, and create something new.

Yet the iPad is not an isolated device either. Years of infrastructure investment and innovation by many companies brought us to the point where consumers and developers alike can leverage the power of the cloud. "Revolutionary" is a bold claim on Apple's part, but in the context of what the state of technology was even a few years ago, the term "magical" isn't far off at all.


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