This is a guest blog from the MODX team. MODX offers an intuitive, feature-rich, open source content management platform that can easily integrate with other applications as the heart of your Customer Experience Management solution.
Tech Partners Marketplace: http://www.softlayer.com/marketplace/modx
Free your Website with MODX CMS
Just having a website or a blog is no longer a viable online strategy for smart businesses. Today’s interconnected world requires engaging customers — from the first impression, to developing leads, educating, selling, empowering customer service and beyond. This key shift in online interaction is known as Customer Experience Management, or CXM.
For businesses to have success with CXM, they need an efficient way to connect all facets of their communications and information together with a modern and consistent look and feel, and without long learning curves or frustrating user experiences. You don’t want a Content Management System (CMS) that restricts your ability to meet brand standards, that lives in isolation from your other systems and data, or that fails to fulfil your businesses needs.
MODX is a content management platform that gives you the creative freedom to build custom websites limited only by your imagination. It certainly can play the central role in managing your customer experience.