Posts Tagged 'Tradeshow'

April 13, 2012

Looking at the Big Picture

Last week, the SoftLayer team attended ad:tech San Francisco. It's pretty unbelievable to think that it's only April, and this show was the seventh I've attended this year. 2012 has already been a HUGE year for SoftLayer in terms of growth, and our trade show and conference schedule has provided a fantastic outlet to share some of the good news. In addition to the seven shows I've attended, SoftLayer has exhibited at six more, and each has it's own unique focus and audience — ad:tech in particular.

At most shows, the conversations I have can be best described as "technical." I'll field questions about our network capacity, hybrid environments, API functionality and data center pod architecture. The attendees that stop by and talk to us are typically technical members of IT teams familiar with their hosting needs and interested in learning about our cloud and dedicated environments. At ad:tech, the attendees that I talked to were more interested in "big picture" differentiators and the non-technical value that SoftLayer provides, so I got to tell the SoftLayer story in a fresh way.

Most of our ad:tech conversations were in a theme of managed hosting, flexibility, short-term resource availability and scalability. The attendees that stopped by our booth were no less qualified as customers than the IT administrators we might meet at other shows, but they couldn't be won over with the industry-leading numbers we would normally share ... They were more interested in hearing about the Super Bowl campaigns we've supported, the streaming media services we host and some of the high-profile clients that attest to platform's ability to handle anything they can throw at us.

The messaging on our booth graphic set the stage perfectly:

Our Platform.
Your Vision.
Build on a global cloud infrastructure at Internet scale. Blur the lines between physical and virtual. Bend infrastructure to your imagination. We've created the platform on which you'll create tomorrow.
Build the future.

The most surprising observation I made at ad:tech was that despite the "big picture" conversations I tended to have with attendees, they were all equally (if not MORE) interested in our Server Challenge:

ad:tech Server Challenge

During the two-day conference, these "non-technical" attendees completed the challenge with an average time of 1:37, and this show's Server Challenge champion, Rany Grinberg, walked away with a "new iPad" after recording a blazingly fast 0:58.34 time. They might not have been able to tell you what all the pieces in our server rack did, but they could definitely put it back together quickly.

I had a blast meeting all the attendees who stopped by our booth. If you happen to be one of those people, thank you for visiting us ... Now start studying and practicing to take on the Server Challenge again at our next show!

-Summer

Categories: 
October 16, 2011

Advice for the Non-Experienced Tradeshow Traveler

SoftLayer attends 60+ tradeshows a year. That may not sound like much too some people, but when it means you're only home for six days in a given month, it's pretty daunting. Some think that going to a tradeshow is a "free" min-vacation, but in reality it's exhausting work. You'll get lucky at a few shows where the booth time is only 4-6 hours, but most of the time, you're on the hook for 8 or 9 hours. You never know how much you use your leg muscles by just standing until you do it for nine straight hours. After being on your feet for that long, the first thing you want to do when the show closes is go to dinner just so you can sit down. Now think about doing this for three or four days in a row, and it doesn't sound like a vacation anymore.

Before I turn you off tradeshows altogether, I should admit that they are actually quite fun if you're a people person. I love getting to meet new people and show them what SoftLayer has to offer. It's a rewarding experience to see that light in someone's eyes who has never heard of SoftLayer and then finds out how we can make their business better. I can't help but think to myself, "Yeah, we are kind of a big deal." :-)

Given my extensive experience in the conference and tradeshow realm, here are a few key pieces of advice for the non-experienced SoftLayer tradeshow traveler (adjust for your brand as necessary):

Attire

  • Guys should wear black slacks with a polo or button down. For the more casual shows, nice jeans (no rips, tears or holes) and any kind of SoftLayer shirt is fine.
  • Girls should wear black slacks or a black skirt with a polo or button down ... And now you have the option of a SoftLayer dress.
  • It's always a good idea to wear slacks the first day to "test the waters" of the attire for the show. After that, you can plan your next day's attire accordingly.
  • Always wear black shoes. Girls do NOT wear high heels ... You will regret it 30 minutes into the first day. An great alternative for the ladies are black flats, these will look great with pants, a skirt, or a SoftLayer dress.
  • Sometimes it gets extremely cold in the conference hall, so I suggest bringing a jacket – even if it's 110 degrees outside. When wearing a jacket over your attire, make it one of the branded SoftLayer jackets – a SoftLayer logo should be visible at all times so attendees know you're not a random stranger in the SoftLayer booth.

Behavior

  • I know how easy it can be to get carried away when other attendees get a little wild, but that is NO excuse to be late, completely absent or operating at less than 100% when you get to the booth the next day.
  • You should always have a smile on your face when talking with attendees. You're talking about great stuff when you're talking about SoftLayer, so you should be happy to share it with the next potential SoftLayer customer.
  • This should go without saying, but there should be NO cursing, yelling or arguing with anyone at the booth.

Last but not Least
The number ONE rule for the non-experienced traveler: ALWAYS, ALWAYS, ALWAYS know your stuff before going to a tradeshow. Nothing is more embarrassing for your colleagues (or SoftLayer in general) when you are asked a simple question about what SoftLayer does and you do not know. If you do not know something, ask a colleague or simply look on our website. We have plenty of information there and numerous datasheets that explain in detail the products and services SoftLayer offers.

-Natalie

May 24, 2011

Bringing Servers (and Koozies) to Europe!

A couple of weeks ago, I was lucky enough to get to travel to Internet World in London for SoftLayer's first exposition at a tradeshow in the UK. With a new data center opening soon in Amsterdam, I was really excited to get to share our story and our vision for the future with a new audience.

I expected a few differences as I approached conversations at the show - accents, verbiage, thoughts on what this cloud stuff actually means, etc. - but as long as I could speak my Texan version of the language, I'd be able to explain who SoftLayer is and what we do ... With a few questions about what in the world a "switch ball" is and how it works. Here's a quick demonstration from GDC in San Francisco this year:

It's pretty funny to see the inventive ways conference attendees approach our giveaways ... The switch balls are often confused as puzzles and our frisbees are thought of as hats. At every tradeshow, people are fascinated with our giveaways, but Internet World provided a unique fascination: the "Koozie."

While the SoftLayer switch balls are always a huge hit (that we run out of at every show), what really seemed to intrigue the attendees in London were the SoftLayer Koozies - insulated can coolers. Most attendees thought the Koozies were cell phone holders initially, but once we explained that they are meant to keep your beer cold and your hand dry, they were surprisingly excited to have an opportunity to get a beer to test their Koozie out.

After coming across a few blank stares, giving some explanations and watching "Aha!" moments, I asked a few of the attendees why Koozies were not popular in Europe. The two most common responses: They drink their beer so fast it does not have time to get warm, and Europeans drink their beer warm. To me, drinking warm beer sounds really gross, but the next time I am in the UK, I will have to give it a fair shot ... Maybe the fact that they drink their beer warm is a result of not having a Koozie to keep their hand dry and their beer cold, so we might have brought about a monumental shift in European alcohol consumption! :-)

After demystifying the switch balls and Koozies, I think we did a great job sharing SoftLayer with our new audience, and I can tell that our space in Amsterdam won't be empty for very long after we open the doors there. If you stopped by the booth, I hope you went out of your way to get a cold beverage to test the amazing Koozie technology.

-Summer

Subscribe to tradeshow