Posts Tagged 'Webinar'

June 19, 2015

Big Data Academy Rewind: Gaming and Mobile App Development Webinar

If you’ve been following along at home (and we hope you have been), you’re probably well-versed in SoftLayer and Cloudant’s free Big Data Academy, the (free) webinar and workshop series designed to teach you all about deploying big data workloads in the cloud, optimizing your infrastructure environment, and capitalizing on the value of your data. (Did we mention it’s free?)

And over the past two weeks, we’ve been recapping and rewinding our Big Data Academy webinar series right here on the blog. You’ve learned how to make the cloud work for those big data applications in the land of e-commerce in “Always Be Open for Business with Cloud Solutions for E-commerce.” Then you delved into the hybrid cloud with “Trusted Computing in a Hybrid Cloud Environment.”

In this, our final week of the Big Data Academy rewind, we’ll explore everyone’s favorite big data beast: gaming and mobile app development. Challenges and solutions? We’ve got them.

Watch the webinar below:

Did you enjoy these Big Data Academy webinars? Well, get offline and follow them to Europe! The Big Data Academy is trekking across the continent this summer, with free in-person workshops in Amsterdam, Berlin, London, Paris, and Helsinki throughout June and July. Register now and max out that summer vacation with a European workshop. (Bonus: All workshop participants will receive a special offer up to $1,250 per month for six months on SoftLayer.)

TOPICS INCLUDE:

  • [00:00:33.00]   Introduction of Howard Smith, SoftLayer Director of Sales Engineering
  • [00:01:02.00]   Overview of SoftLayer
  • [00:09:44.00]   Why SoftLayer?
  • [00:11:53.00]    Big Data (NOSQL) Challenges & SoftLayer Cloud Advantages
  • [00:14:55.00]   SoftLayer Cloud Advantages for Game Development
  • [00:16:36.00]   Big Data Solutions Optimized on SoftLayer
  • [00:18:08.00]   SoftLayer Customer Success Stories
  • [00:22:52.00]   Why Choose Cloudant on SoftLayer?
  • [00:26:25.00]   Introduction of Glynn Bird, IBM Cloudant Developer Advocate
  • [00:27:11.00]    The State of the Digital World, Data Delivery & Choosing a Database
  • [00:32:33.00]   Introduction to IBM Cloudant
  • [00:36:40.00]   Why Gaming and Mobile App Devs Use Cloudant
  • [00:43:14.00]    Cloudant is for Gaming
  • [00:46:36.00]   Cloudant & Mobile App Development
  • [00:49:08.00]   Questions & Conclusion

-Fayza

June 12, 2015

Big Data Academy Rewind: Trusted Computing in a Hybrid Cloud Environment

Through the ongoing (and free!) Big Data Academy, SoftLayer and Cloudant have teamed up to help you learn more about deploying big data workloads in the cloud, optimizing your infrastructure environment, and capitalizing on the value of your data via a series of free webinars and workshops.

But we know some of you prefer learning at your leisure, so we’re recapping our Big Data Academy webinars just for you. Last week, we brought you the first of our Big Data Academy webinar rewind series, “Always Be Open for Business with Cloud Solutions for E-commerce.” This week, we’ll be talking hybrid cloud: security, building and establishing trust and compliance, and enabling a hybrid computing environment.

Watch the webinar below:

Stay tuned for the next Big Data Academy webinar rewind, where we'll tackle the challenges and present the solutions to gaming and mobile app development.

By the way, are you in Europe this summer? The Big Data Academy is backpacking across the continent, with free in-person workshops in Amsterdam, Berlin, London, Paris, and Helsinki throughout June and July. Register now and top off your summer vacation with a free European workshop. (Bonus: All workshop participants will receive a special offer up to $1,250 per month for six months on SoftLayer.)

TOPICS INCLUDE:

  • [00:00:04.00]   Introduction of Karunakar Bojjireddy, SoftLayer Security Product Manager
  • [00:00:45.00]   Overview of SoftLayer
  • [00:02:55.00]   The SoftLayer definition of "cloud"
  • [00:05:52.00]   The SoftLayer difference
  • [00:06:58.00]   Hybrid cloud and security
  • [00:10:32.00]    Building trust and compliance in the cloud
  • [00:11:51.00]     Intel TXT technology on SoftLayer
  • [00:13:27.00]    Establishing trust using Intel TXT/TPM
  • [00:17:55.00]    Platforms using TXT/TPM and enabling the hybrid environment
  • [00:22:33.00]   How trusted computing pools work in an OpenStack environment
  • [00:25:39.00]   Example: the United States government
  • [00:28:35.00]   Questions and conclusion

-Fayza

June 5, 2015

Big Data Academy Rewind: Cloud and E-commerce Webinar

The world of big data applications is a nebulous one; to say a lot is expected of these apps is the understatement of the year. Their workloads are massive, their challenges are many, and their infrastructure solutions must be tailored to support the amount of work they do.

But where big data workloads raise big questions, the cloud has big answers. Through the Big Data Academy, SoftLayer and Cloudant have joined forces to help you learn more about deploying big data workloads in the cloud, optimizing your infrastructure environment, and capitalizing on the value of your data via a series of free webinars and workshops.

What if you weren't able to catch any of the free webinars or workshops this time around? You're in luck: we'll be presenting them here in a three-part series you can watch, pause, rewind, and replay at your leisure.

Our Big Data Academy webinar series rewind kicks off by teaching you how to make the cloud work for those big data applications in the land of e-commerce. In short, you’ll learn how to optimize while you monetize.

Watch the webinar below:

Stay tuned for the next Big Data Academy webinar rewind, where we'll talk all about security in the hybrid cloud. Better yet, if you find yourself in Europe this summer, the Big Data Academy has gone backpacking across the continent, with free in-person workshops in Amsterdam, Berlin, London, Paris, and Helsinki throughout June and July. Register now and top off your summer vacation with a free European workshop. (Bonus: All workshop participants will receive a special offer up to $1,250 per month for six months on SoftLayer.)

TOPICS INCLUDE:

  • [00:00:43.00]   Introduction of Harold Smith, SoftLayer Director of Sales Engineering
  • [00:1:00.00]   The history of SoftLayer and its relationship to the cloud
  • [00:4:26.00]   The SoftLayer definition of "cloud"
  • [00:8:40.00]   Why choose SoftLayer?
  • [00:10:33.00]  Cloud solutions for common big data challenges in e-commerce
  • [00:12:09.00]  SoftLayer cloud advantages for e-commerce
  • [00:13:24.00]  Big data solutions optimized on SoftLayer
  • [00:15:33.00]  Customer success stories: Tiket.com and HotelsCombined.com
  • [00:18:18.00]   Why choose Cloudant on SoftLayer?
  • [00:20:24.00]  Introduction of Glynn Bird, IBM Cloudant Developer Advocate
  • [00:21:14.00]   The state of the digital world
  • [00:22:43.00]  Which database should you use to build your app?
  • [00:25:00.00]  Introduction to IBM Cloudant
  • [00:27:32.00]  Cloudant deployment options
  • [00:29:07.00]  Why do e-commerce businesses use Cloudant?
  • [00:29:11.00]   Elastic cloud scalability
  • [00:32:53.00]  Data synchronicity
  • [00:34:48.00]  Geo-mobility
  • [00:34:25.00]  Freedom and fluidity of deployment
  • [00:36:46.00]  Customer success story: GreenMan Gaming
  • [00:38:46.00]  Cloudant for e-commerce
  • [00:41:10.00]   Questions and conclusion

-Fayza

March 18, 2011

Parallels on SoftLayer: Webinar Series

We recently started a webinar series with our friends over at Parallels to help customers in different markets understand how they can use SoftLayer and Parallels to power their businesses. A shared hoster, an IT professional and a web designer are going to have different needs and priorities when it comes to infrastructure architecture and control panel management, so our goal for the webinar series is to address some of those differences to help you understand how flexible and powerful the SoftLayer + Parallels combination can be for your business ... regardless of your industry.

If you're a shared hosting provider, and you didn't have an opportunity to join us for our "Parallels on SoftLayer for Shared Hosters" session last week, we have an archived version available for you here:

If you fancy yourself more of a web designer, this week's session might be more interesting for you:

If you don't fall into one of those categories and consider yourself more of a "Jack of all trades" when it comes to IT, this general session might be the best fit for you:

What other markets or industries would you like us to feature? Are these kinds of webinars helpful to you?

-@nday91

January 31, 2011

Welcome to SoftLayer 2011

Wow, I can't believe it's already 2011. I vividly remember what a big deal Y2K was and what I was doing that night. Note to self: It might seem like it was just yesterday, but it wasn't, so you should probably stop telling people you're still 29 years old.

Speaking of time flying, I've been at SoftLayer for three and a half years now. I was hired as Customer Service Manager and immediately started looking at ways to help our customers love us even more. I found some notes that I scribbled after my second week here and I notice some pretty interesting goals. Here are a few that I was able to decipher ... some we knocked out of the park, some that are continuous efforts and some that we can still implement:

Completed:

  • Implement ticket rating and survey to monitor and track support quality
  • Build an on-boarding process to help new customers in their first 48 hours
  • Streamline the cancellation process

Continuous Processes:

  • Make sure current customers know they are more important than potential customers
  • Teach our customers about our processes and procedures

To Be Completed:

  • Include a link on the website and in the portal to get immediate feedback from customers
  • Start using webinars to answer customer questions and share technical tutorials
  • Create a customer advisory board to consult as we make business decisions about things like market expansions and new product releases

What does that mean? We still have ways to make our business even better for SoftLayer customers.

Enter my renewed focus: Customer Experience. In the next few weeks, I'll be talking to internal groups and customers alike to find ways that we can improve our service, products, automation ... and everything else for that matter. These discussions will involve every department in the company, so all is fair game.

Over the course of the next few months, we'll share a few of the things we hear and what we think we can do to continue to improve the SoftLayer customer experience.

The main goal is to find the perfect way to incorporate the 4 areas above and others into our daily lives. I have a few ideas now like; the link on the website, ways to teach our customers, marketing and sales and the webinars, and we are well on our way to having customer advisory boards and user group meetings. If you have ideas, I will appreciate anything you have to offer.

-Skinman

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